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From our sales associate Cody to driving our Honda Fit Sport off the lot, the folks at Mel Rapton Honda made us feel comfortable and appreciated for our business. They were extremely patient and... More
From our sales associate Cody to driving our Honda Fit Sport off the lot, the folks at Mel Rapton Honda made us feel comfortable and appreciated for our business. They were extremely patient and invaluable in helping us navigate the Cash-for-Clunkers rebate and we felt that all of them from front office to back were working to get us the best, most affordable deal they could rather than putting on the thumbscrews for a quick deal. I never thought I'd feel grateful for the "opportunity" to buy a new car but in the case of Mel Rapton Honda, I do.
Pros: Friendly, knowledgeable, accomodating staff
Cons: None!
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I spoke several times with the salesman over the phone and we negotiated a reasonable price for a new Accord. When I got there, we confirmed the price and began the paperwork. When he took the price... More
I spoke several times with the salesman over the phone and we negotiated a reasonable price for a new Accord. When I got there, we confirmed the price and began the paperwork. When he took the price sheet to Brandon, the sales manager, they said they just need to verify the information for the Clunker trade-in and all would be done. 2 HOURS LATER Brandon returned with a sly smile and showed us a price $3,000 higher! He had no reasonable explanation and clearly had NO INTENTION of honoring the price that was agreed upon.
THE SALES MANAGERS ARE DEVIOUS SCOUNDRELS. STAY AWAY. NO respect for customers. I would have been much happier if they were upfront from the beginning. Total waste of time.
Pros: Salesmen are courteous and friendly
Cons: Sales Managers waste your time, under-handed business
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This is Curtis Rapton from Mel Rapton Honda. i was just browsing the web and came across this site and read a couple of not so complimentary reviews. Although we are not perfect, we do our best to... More
This is Curtis Rapton from Mel Rapton Honda. i was just browsing the web and came across this site and read a couple of not so complimentary reviews. Although we are not perfect, we do our best to help our customers during their buying or servicing visits to our family dealership. If I can help anyone in the purchase of a new car, please do not hesitate to call me directly. We may not make every deal, but I will do my best to make your experience a good one.
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This dealership is high pressure. They sat there for hours to convince me to buy a car I didn't want. I settled because I really wanted one soon and they made it seem like I would never find one in... More
This dealership is high pressure. They sat there for hours to convince me to buy a car I didn't want. I settled because I really wanted one soon and they made it seem like I would never find one in the color and trim level that I wanted. One week later the exact car that I was looking for was on their lot. I think they scammed me- knowing the car I wanted was on it's way, but trying to tell me it was impossible to find so they could sell the one they had. I would look elsewhere first.
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ME AND MY WIFE HAVE BEEN TRYING TO BUY A CIVIC FOR OUR SON AT C.S.U. .. WE HAVE BEEN TO EVERY HONDA DEALER FROM STOCKTON TO CHICO AND BY FAR MEL RAPTON HONDA WAS THE BEST SERVICE HANDS DOWN .THERE... More
ME AND MY WIFE HAVE BEEN TRYING TO BUY A CIVIC FOR OUR SON AT C.S.U. .. WE HAVE BEEN TO EVERY HONDA DEALER FROM STOCKTON TO CHICO AND BY FAR MEL RAPTON HONDA WAS THE BEST SERVICE HANDS DOWN .THERE INTERNET DEPARTMENT IS A REAL CLASS ACT...5 STARS.
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I was in the market for a new car. I sent the dealership an email indicating the vehicle I wa interested in and I was going to pay the price of what a major online car website had to offer. They... More
I was in the market for a new car. I sent the dealership an email indicating the vehicle I wa interested in and I was going to pay the price of what a major online car website had to offer. They agreed to sale me the vehicle at that price but would not get me the vehicle I wanted and would not search for what I wanted. I guess they are not interested in a sale our completely satisfy their customers.
PROS: None
CONS: Poor Cutomer service
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Yeah, their slogan sounds a little desperate, but they really work with you and your wants. The salesman were nice, haggling was unnecessary, and the selection is great. I purchased a fullly loaded... More
Yeah, their slogan sounds a little desperate, but they really work with you and your wants. The salesman were nice, haggling was unnecessary, and the selection is great. I purchased a fullly loaded Honda Accord EX V6 for REALLY cheap. It was a lot easier than expected with all of the horror stories I've heard other people have had with car dealerships. Recommended!
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