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I use Zajic appliance for all of my appliance service repairs. They have always been very knowledgeable and have offered excellent service with reasonable prices EVERY time. You can't get better... More
I use Zajic appliance for all of my appliance service repairs. They have always been very knowledgeable and have offered excellent service with reasonable prices EVERY time. You can't get better than that!
Pros: Great Communication and knowledgeable.
Cons: none
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I've done business with Zajic's for 24 years. They are responsive, reasonably-priced, and honest. They will talk to you about the realistic cost of repair vs. replacement before sticking you with a... More
I've done business with Zajic's for 24 years. They are responsive, reasonably-priced, and honest. They will talk to you about the realistic cost of repair vs. replacement before sticking you with a huge repair bill. On the retail end, my experience is that they will match your best price found anywhere (in my case, on the Internet). It's nice to do business with a local family where the management has a face.
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I called Zajic about an old dishwasher making a loud noise. My house is about 4 miles form their store. The repair person showed up, walked in looked at the dishwasher, couldn't find the model... More
I called Zajic about an old dishwasher making a loud noise. My house is about 4 miles form their store. The repair person showed up, walked in looked at the dishwasher, couldn't find the model number. He said, I can't find the model number, there is nothing I can do. (I found the model number online in about 5 minutes.) He then handed me a bill for $70.00. I didn't pay at the time - as requested - I then called the service department to discuss the fees. The woman I spoke to told me she would talk to the service manager and get back to me. She never did and the next thing I got was a letter from a collection agency. I will NEVER use them again.
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I've had good experiences with Zajic over the years. My new microwave blew something. I called the tech at Zajic and he told me it was probably one of two capacitors. I didn't know what he was... More
I've had good experiences with Zajic over the years. My new microwave blew something. I called the tech at Zajic and he told me it was probably one of two capacitors. I didn't know what he was talking about, so he talks me through it and when I found the bad capacitor and brought it in, the tech sifted through many kinds until he found the right one. Oh yah! No Charge.
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It's been two years since the wife and I bought our super-high-tech Maytag laundry set. Zajic has been in the neighborhood since we bought the house here 30 years ago. They maintain a spotless,... More
It's been two years since the wife and I bought our super-high-tech Maytag laundry set. Zajic has been in the neighborhood since we bought the house here 30 years ago. They maintain a spotless, bright showroom with a service area that adjoins it, equally open and clean. No dungeon for tech guys as an afterthought.
The first day we had the machines, the pump failed (the pump vendor had omitted the drift pin that holds the impeller on the the shaft). Although it was late on a Saturday afternoon, Zajic sent a young man over within an hour with a new pump right on the truck (There has been a bad batch of pumps, so we've been carrying spares).
What we have shared with our friends since then is that this family business knows what corporate dramas affect the hardware and have developed ways of keeping ours running, and advising us accurately about what new hardware works best.
The clueless children writing up orders at the mega stores can't do that. And the prices are the same.
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I needed a new stove apparently because there was some type of damage that couldn't be repaired (according to a repairman that I called to repair). So, I checked out Zajic to check out the stoves... More
I needed a new stove apparently because there was some type of damage that couldn't be repaired (according to a repairman that I called to repair). So, I checked out Zajic to check out the stoves there. They had a huge selection of stoves. I ended up purchasing a stove in just 20 minutes of browsing. I couldn't be happier with my stove right now. No troubles whatsoever. I recommend this place for any appliance.
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I went into the store to get a silverware basket for my dishwasher. The store attendant handed me one that matched perfectly. I asked how much -- No charge was his reply.
I thanked him and went... More
I went into the store to get a silverware basket for my dishwasher. The store attendant handed me one that matched perfectly. I asked how much -- No charge was his reply.
I thanked him and went on my way.
The store has windows all around so the lighting is great to look at appliances.
They have been in the neighborhood a long time.
PROS: No charge
CONS: Looks expensive
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