I bought my Lexus 5 years ago when I lived in New York and have needed very little maintenance. I now live in Atlanta and was nervous about not getting the same customer service I had at the... More

I bought my Lexus 5 years ago when I lived in New York and have needed very little maintenance. I now live in Atlanta and was nervous about not getting the same customer service I had at the dealership I bought from. I only needed my 60k service check up so I dropped it off at a local Atlanta dealership this morning. They said they would call just as soon as they got to it. 3 hours later the service advisor called me saying I had an oil leak from my front engine and there were other problems as well. When they told me how much to get it fixed I am almost fell of my chair. So I decide to get another opinion. I did a search online and came across Nalley Lexus. Because it was about 25 miles from me I decided to call first. I asked the estimate for my problem, but they declined to say. Because of their experience they insisted I bring my car in to make sure of the problem. They were very polite and professional in their recommendation so I decide to make an appointment. Kris test drove my car first, and then did the diagnostic. I had only been waiting about 15 minutes when he and the service advisor told me "it was just a minor problem?. They were done in about an hour and I paid less than half of what the other dealer quoted (they must have been trying to pull a fast one on a cute girl from New York). If you own a Lexus and care about who works on your car, try them, they are good people. Regardless if you are in Atlanta, I would make the drive to this location for Lexus repair, it is worth it. I can't be happier with my car now. The office staff is very friendly; the technician was VERY knowledgeable about my car and even races cars as a hobby. Pros: The shop was extremely clean and professional. The service was friendly and honest. Cons: none
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