After two horrifying experiences at Nissan Dealers (Gwinnett Place and Southerlin Mall of Georgia), I researched the internet for reviews to see if anyone had a good experience. I read a good one... More

After two horrifying experiences at Nissan Dealers (Gwinnett Place and Southerlin Mall of Georgia), I researched the internet for reviews to see if anyone had a good experience. I read a good one at Regal Nissan with Service Advisor Brian Jennings. I took it there and actually had a great experience. He took the time to look at my vehicle to see if there was actually a problem with something I asked for. As it turns out, he saved me money because it was actually functioning! I told him I had horror stories on this car and to offer any help he could with coupons or whatever he could for the rest of the services. Their diagnostic charge is much more reasonable than the other two Nissan dealers I had been to. They charged 1/2 of what the Gwinnett Nissan dealer wanted to charge me for the same repair on my vehicle. He gave me a 10% discount, they washed my car and even vacuumed inside! Best of all, it was fixed, it was pleasant and they didn't try to screw me! I will definitely recommend Brian Jennings with this Dealer.
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Will never buy any car from this dealership again nor get my new car serviced there. Just avoid this dealership if you can , if you are making any transactions make sure you have everything in... More

Will never buy any car from this dealership again nor get my new car serviced there. Just avoid this dealership if you can , if you are making any transactions make sure you have everything in writing as they will never honor their promises. Service department is a nightmare with lot of unfriendly people especially martha. P.S If you love frustraction,waiting and unfriendly people this dealership is for you. There are lot better dealer ships in atlanta , just avoid this dealership to save you grief later. Pros: none Cons: make you sad, sick and angry
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One of the worst experience I have had. Working with Steph in service was painful. Steph and all those in the service department refuse to return calls or answer your questions. I tried on several... More

One of the worst experience I have had. Working with Steph in service was painful. Steph and all those in the service department refuse to return calls or answer your questions. I tried on several occasions to relay this information and no one was willing to help. They do not offer assistance and seem confused about customer service. Only after contacting the president of the dealership was I able to finalize issues with my vehicle. Service appointments only take 4 1/2 hours which are normal lengths when having service done for you vehicle. There are better places to go than to these people. Do not waste your time or money. Pros: none Cons: terrible service, terrible communication, lack of interest in customer service
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Until my dealings with Steve Vaughn and the service crew at Regal I refused to have any work done at dealerships. I now know they all not all alike. Steve went well out of his way to make sure my... More

Until my dealings with Steve Vaughn and the service crew at Regal I refused to have any work done at dealerships. I now know they all not all alike. Steve went well out of his way to make sure my experience with my brakes on a new Murano was resolved very quickly. I was given a very nice loaner to drive and was constantly updated on parts delivery and repairs. My car was cleaned and looked showroom new upon pickup. I have since purchased 2 more vehicles and had the same courteous service. TY
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I was in the market looking to buy a new car and approached this dealership for an Altima 2007 model. This dealership is one of the best ones i have dealt with so far, the sales person working with... More

I was in the market looking to buy a new car and approached this dealership for an Altima 2007 model. This dealership is one of the best ones i have dealt with so far, the sales person working with me, Dustin, is a great guy, professional and very easy to work with. Even though i didn't know what type of car i was looking for, he helped me look thru all the cars, test drive them and explain to me the pros and cons of each. They offered to drive the new vehicle to my apartment or pick me up from my place. I would reccommend this dealership to anyone looking to buy a Nissan.
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I used this service location for my last car. They had good service times and I could generally get my repair done within a few days. They drove me to the mall to kill time if I needed to. The... More

I used this service location for my last car. They had good service times and I could generally get my repair done within a few days. They drove me to the mall to kill time if I needed to. The staff were pleasant and efficient. I never had a problem with a repair they did. They have a comfortable waiting area as well. PROS: Consistent service, close to mall CONS:
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My family has bought 4 cars from this dealership in the past 10 years and we have been happy with every one of them. The sales staff is great and the Nissans are great cars. We have bought 1 used... More

My family has bought 4 cars from this dealership in the past 10 years and we have been happy with every one of them. The sales staff is great and the Nissans are great cars. We have bought 1 used car and 3 new cars so we have had experiences with both departments. They are very nice and helpful. PROS: great service CONS: none
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I HAve actually bought a nissan Xterra from here,and i got a great deal on it. It was during inventory though. The dealers here are nice and they have good rates on repairing your car(though if it's... More

I HAve actually bought a nissan Xterra from here,and i got a great deal on it. It was during inventory though. The dealers here are nice and they have good rates on repairing your car(though if it's nissan,it is probably in tip top shape)
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Regal Nissan on Holcomb Bridge Road is the best place to get an oil change on your lunch hour. The staff is quite friendly and you can't beat a $15 oil change.

Regal Nissan on Holcomb Bridge Road is the best place to get an oil change on your lunch hour. The staff is quite friendly and you can't beat a $15 oil change.
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