I have had a great experience. The staff is always friendly, professional and as efficient as possible. Since stress is always present and time is always precious in our lives, the few minutes I am able to spend in the treatment room relaxing while doing something good for myself seems like a WIN WIN! So far, I have lost approximately 6 inches and feel like the treatments are doing exactly what I hoped. I feel a little smaller and tighter in those areas and motivated to make smart, healthy choices every day to supplement and enhance this program. Personally, it is great motivation to eat right, work out and feel good about doing something just for you. Make the investment in yourself.