I don't usually write reviews, however after going to this place I realized I had to. I don't want any other brides getting ripped off on the biggest day of their lives. We are already stressed out... More

I don't usually write reviews, however after going to this place I realized I had to. I don't want any other brides getting ripped off on the biggest day of their lives. We are already stressed out as it is and I did not need any more so here goes.... I understand it's a business and had visited 5 stores before going to Bridal Images. My first visit there I saw the dress I liked. I thought I saw the dress someplace else and asked the consultant Azin if the dress were in fact the Allure Bridals dress I had tried on someplace else. She assured me no, she said the quality of the dress is simply not that of an Allure Bridals dress. She assured me the dress was a Bridal Images Exclusive. Okay- to make a long story short. 2.6.09 I went to the store to make my deposit payment. The dress was $1325 plus;150 for an additional size. I made my down payment of $759 and I was then told I needed to have the dress rush shipped for an additional $427. The consultant showed me Allure Bridal information when she orded the dress. It was in fact the almost the same dress I had seen someplace else. I immediately asked for a refund and left the store. I was treated so rude. I ended up going to the Allure website locating a vendor from the site and ordering my dress for $719 incl shipping, No extra charge for size and I did not need a rush order (which was only $150) stay away from this place. Check out Venus Bridals in Ellicot City. I loved this place. The dresses are excellent designer dresses and your not paying Rockville prices. This place was awful. The owners daugther was in the store and did NOTHING. Plus; they had no customers on a friday evening. Read their reviews on wedding wire. Save lots of $$$$
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My family and I went to Bridal Images and had a great experience, I found my gown here and was able to meet with a designer who brought me a gown to try on and that was the one. Very nicely... More

My family and I went to Bridal Images and had a great experience, I found my gown here and was able to meet with a designer who brought me a gown to try on and that was the one. Very nicely mannered sales staff and patient overall, a lovely experience, Highly, Highly recommend!! Also recommend making an appointment they are popular.
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I think Bridal Images was fabulous. I can't even imagine some of the other experiences. My consultant was Azin and I absolutely loved her! I felt tlike she was really interested, she was very... More

I think Bridal Images was fabulous. I can't even imagine some of the other experiences. My consultant was Azin and I absolutely loved her! I felt tlike she was really interested, she was very friendly and I would definitley recommend Bridal Images.
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I don't usually write reviews, but I wanted to respond to the review about the seamstress at Bridal Images that Amanda S. wrote. My experience with Yolanda was fantastic - the complete opposite of... More

I don't usually write reviews, but I wanted to respond to the review about the seamstress at Bridal Images that Amanda S. wrote. My experience with Yolanda was fantastic - the complete opposite of what she said. Based on my expereince, I find it doubtful that something like that happened. I am in the process of having my alterations done at Bridal Images...and everything has been absolutely perfect. My mom is also having her dress altered by Yolanda and is very happy as well. I have already recommended this store to all of my friends!
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My sister went to Bridal Images and we had a very nice time, professional service, and patient sales staff. She found her gown and we were happy (so was I) By the way, we got a very good price for... More

My sister went to Bridal Images and we had a very nice time, professional service, and patient sales staff. She found her gown and we were happy (so was I) By the way, we got a very good price for her gown.
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Do not go to this store for your wedding dress! The experience should be fun and exciting, and at this place it is anything but. The absolute rudest staff I have ever encountered. The seamstress... More

Do not go to this store for your wedding dress! The experience should be fun and exciting, and at this place it is anything but. The absolute rudest staff I have ever encountered. The seamstress threw my dress on the ground right in front of me. They did not deliver on promises to fix damage to my dress. I plan on going somewhere else to complete my fitting. Save yourself the disappointment, don't go!
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I went here and found my gown and ensemble for the wedding party. Incredible selection, but the bridal consultants were helpful and very nice to us (we had a large group there). I cannot complain,... More

I went here and found my gown and ensemble for the wedding party. Incredible selection, but the bridal consultants were helpful and very nice to us (we had a large group there). I cannot complain, everything was very classy, the gowns and the assistance. They also have tuxedos, and we were happy with the selection and prices too. Do make an appointment, it makes a difference in how much time you will devote to finding your gown. By the way, they are one of the few shops in the area that have been in business for over 20 years--and that means you get the beneift of experience!
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I was unfortunately blessed with a large chest and every store I went to didn't have anything for me to try on. A friend of mine told me I should check this place out but to be careful because they... More

I was unfortunately blessed with a large chest and every store I went to didn't have anything for me to try on. A friend of mine told me I should check this place out but to be careful because they had ordered a dress for her sister 6 sizes too large. I went in and found the dress of my dreams. Or so I thought... On the price tag it showed the price of the dress new and the floor model price. I wanted a new one of course and it was $200 difference. When I went to order the dress they told me that they would have to order a plus size and they would have to charge an extra $250 except the sizes that they claimed were plus size also included the floor model which showed the price without the $250. From my stand point if you tell me size 20 on up is plus and this dress is 22 well then... I would say that the floor model is plus and that it should have already included the extra charge. They finally worked it out so that I didn't have to pay the extra fee. They took my measurement and everything was playing on the bust size, so they ordered the size that should have been equivalent to the bust. When I got the dress I was swimming in it. The bust was HUGE! In face the WHOLE DRESS was huge. The good news was that it came in early but after reading the posts on this site I decided that I was going to go to a third party seamstress. After taking the dress in 12 inches it finally fit. I would never go there again, I think the management needs tons of help. I spoke with the owner and she seemed sincere the first go around but the second was not as pleasant. She gave me attitude and claimed that what I had gone through was a dream. She fought with me on everything. The only good thing this store has going for it is that they have dresses to fit those that are busty, other than that I wouldn't ever spend another dime in there. I've found out that the wedding indu
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I've had the worst customer service at this bridal shop. A few of the sales consultants are great, but some are simply condescending, rude, full of excuses, etc., that I often wish I hadn't ordered... More

I've had the worst customer service at this bridal shop. A few of the sales consultants are great, but some are simply condescending, rude, full of excuses, etc., that I often wish I hadn't ordered my dress from this store. My blood boils every time I have to go in to do something regarding my dress. There are plenty of stores in the DC area with great customer service: Lady Hamilton, White Swan, P. Lawrence, etc. I wish I had ended up buying my dress at one of these places.
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The good thing is that Bridal Images has a ton of different dresses to try on. However, the consultants were a bit rude. She told me flat out that at my price range (~$1000), I could not find what... More

The good thing is that Bridal Images has a ton of different dresses to try on. However, the consultants were a bit rude. She told me flat out that at my price range (~$1000), I could not find what I was looking for because simple dresses require good material, good design and a good cut --- impossible under $1000! I couldn't believe her attitude. She did bring a lot of dresses for me to try on, but when my friend went to find a few dresses on her own, the consultant yelled at her. Another annoying thing is that you're not allowed to take pictures, and they hide the name of the manufacturer of the dresses from you so you can't research the dress on your own. BUT...I still ended up buying my dress from her because it was a sample and I got 50% off. I will definitely go somewhere else for alterations though.
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