I went here with my mom, looking for a wig. When we arrived, it appeared empty, as if there was nobody working there. We went into the back room, found a man sitting there, and asked him for some... More

I went here with my mom, looking for a wig. When we arrived, it appeared empty, as if there was nobody working there. We went into the back room, found a man sitting there, and asked him for some help. At this point, a woman who worked there came out of the back room, and coldly walked by us without saying a word. The man got a couple wigs down, and my mom tried them on. I also wanted to look at some wigs for myself, and the man said, "I thought she was the one looking for a wig, not you." I politely told him that I was also interested in a wig. I started to look at wigs and the man screamed at me "WHICH ONE IS IT, you can't try on all of these wigs of different colors!" (Keep in mind that I only had 2 wigs, the same number that my mom had tried on). I told him that I hadn't decided on a color yet, and wanted to see how they looked on me. Suddenly he said, "No, we're closing now." I said, "I thought you were open until 6, are you?" (The clock said 5:10). He said "yes we are, but you have to go now." Umm, excuse me? My mom was very close to buying a $350 wig from him, but needless to say, he lost our business. I just don't understand the point of being rude to potential customers (especially when he almost had a sale!) I've never written a negative review for anybody before, but this place was just asking for it.
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I went to this store with my mom, who was looking for a wig for fun. This branch of Empire Wigs is located in a shopping strip so parking is ample. The store is not very big but it's filled with... More

I went to this store with my mom, who was looking for a wig for fun. This branch of Empire Wigs is located in a shopping strip so parking is ample. The store is not very big but it's filled with wigs and more wigs. The quality of the wigs seem to be much more natural-looking than the wigs I've seen in other beauty supply stores, which looked too shiny and plastic-y. There was only one man tending the store and he was very warm and helpful. He got the many wigs that my mom wanted to try on was very patient and willing to help us when we had questions to ask. The place has a big mirror with 3 seats where people can try on wigs in the front part of the store and a smaller mirror and seat in the back, also. We went there really just to look around but because of the quality of the wigs and the great customer care we received, my mom bought a wig right then! The place is not cheap: most wigs my mom tried on were in the $125 to $135 range, but they do carry some that are under $100, cheapest one I heard was $35.
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