I just bought a new Audi from John Holtz and my total experience so far has been great! My salesmen was really sweet and treated me very well! The Audi Sales Manager, Steve, was really nice as well!... More

I just bought a new Audi from John Holtz and my total experience so far has been great! My salesmen was really sweet and treated me very well! The Audi Sales Manager, Steve, was really nice as well! The great service I received makes up for the fact that I'm gonna be screwed financially for the next 6 years, but I would gladly recommend John Holtz Audi to my friends and family!
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Service: Warranty work completed here was done quickly, and coordinated with the body shop so that I didn't have to bring my car in twice. Two thumbs up. Collision: I had work for an insurance... More

Service: Warranty work completed here was done quickly, and coordinated with the body shop so that I didn't have to bring my car in twice. Two thumbs up. Collision: I had work for an insurance claim (hail damage) on my '07 CR-V done here. I brought it in, and because I didn't have rental coverage, I was without a vehicle for 2 weeks. That was ok, it was my fault. I went to pick it up, and there were scratches all over the car, and the interior and exterior were dirty. It looked like an amateur job, and I pointed out all of the scratches to one of the managers (John). He looked them over and told me he would fix them, but at the time seemed skeptical of some of them. I washed the car and noted all the problems. When I brought it back in, they gave me a loaner car and agreed to fix the scratches I found and a few hail dents that had been missed. It was in the shop for another 2 weeks, but when it came out, it looked great. John even fixed a couple door dings for free. Bottom line, the body shop is definitely capable of some great work, but at times can be slow (and hopefully in far rarer occasions have to do it twice). I would use them again *only* because they were willing to admit that they'd screwed up and did the best they could to make things right afterwards. Apologies go a long way for me, and in this case, helped prevent a Wouldn't Recommend rating.
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I've taken my car here for the past few years and their customer service is exceptional. They're always polite and pleasant. They seem to do a good job, although wait times can be lengthy.

I've taken my car here for the past few years and their customer service is exceptional. They're always polite and pleasant. They seem to do a good job, although wait times can be lengthy.
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John Holtz has a lot of vehicles to offer in a handful of the major auto makers. The Acura dealership is one of the best in the Northeast in my opinion. The reputation of the dealership is excellent... More

John Holtz has a lot of vehicles to offer in a handful of the major auto makers. The Acura dealership is one of the best in the Northeast in my opinion. The reputation of the dealership is excellent for all of the divisions. They offer great service and a quick turn around on repairs. The sales people are knowledgable and not to pushy. The dealer is willing to make good deals on trades and vehicle purchases. Head over to Holtz for a great car at a great price.
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great experience buying new car there, and great service thereafter, though there will be a 3 weeks waiting in appointments. hope they can expand their service center. PROS: great price and... More

great experience buying new car there, and great service thereafter, though there will be a 3 weeks waiting in appointments. hope they can expand their service center. PROS: great price and service CONS: long waiting time for service appointments
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When you drop off your car here for service they have two lanes that fit probably 4 cars each. The area is very clean and the people who check you in are very knowledable and friendly. The waiting... More

When you drop off your car here for service they have two lanes that fit probably 4 cars each. The area is very clean and the people who check you in are very knowledable and friendly. The waiting room is good size and also clean. They have coffee for the people waiting for their cars. They even have a computer that the kids can play on. When you take your car in for service they wash it before you pick it up.
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