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Abbotts Frozen Custard
Category:
Ice Cream & Frozen Yogurt
1855 Monroe Ave
Rochester,
New York 14618
(585) 271-1980
Abbott's Custard is a Rochester tradition, and a popular spot for a treat on a hot day. They have...
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Abbott's Custard is a Rochester tradition, and a popular spot for a treat on a hot day. They have locations all over the city. I'm not quite sure what the difference between ice cream and frozen custard is, but I know they are both very delicious. (Don't worry, frozen custard is NOT like frozen yogurt!) Abbott's offers a handful of different flavor choices each day, and they also make amazing frozen birthday cakes (or cakes for any occasion.) Once you try it, you will be hooked!
Website: http://www.abbottscustard.com/
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Understaffed. The last few times I've gone here i've been disappointed. Sure, they don't make you...
More 1 year ago
Understaffed. The last few times I've gone here i've been disappointed. Sure, they don't make you wait long for a table, but once you're seated, you're pretty much forgotten. We placed our order, and an hour later we were waiting for it to come to our table.
I would not recommend this Friendly's
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One time, I can understand. Or maybe even twice, but that would be a stretch. But this...
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One time, I can understand. Or maybe even twice, but that would be a stretch. But this Friendly's is *consistently* incredibly slow. Once we came here, were seated, waited for 20 minutes for someone to show up and talk to us and then gave up and left. Not even a Hi, I'll be with you in a minute. It routinely takes a long time before they come to take your order, then a long time for the food to come. Give yourself at least an hour and a half to eat here. And bring something for the kids to do. Or do what I do, and skip it altogether. (The Pizza Hut next door is pretty decent.)
PROS: Food is nice and greasy (tasty)
CONS: Slow, poor service. No vegeterian options
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We went to Friendly's for dinner tonight. The wait was long. We had our name on the list when all...
More 1 year ago
We went to Friendly's for dinner tonight. The wait was long. We had our name on the list when all of a sudden people who got there after us were being seated. I went up to the girl standing at the podium (who wasn't the one who took our name but was the manager) and looked at the list to see our name crossed off. She said she had asked the hostess if she sat us and she said she thought she had so she crossed us off. Nice. No apology, just an attitude like it was OUR Fault. She turned to the hostess and said, She hasn't been SAT yet! The food took forever to get there. We ordered quesadilla's and there were burnt grill pieces in them. The waitress didn't come back to refill our drinks til we were through with our meal. Then when we got our check, we had a survey attached to it, but the waitress kindly forgot to bring that back with the credit card receipt. On purpose? I think so! When my husband tried to get the manager's attention, she totally ignored him and I KNOW she saw him! I am not sure we will be making a trip there anytime soon. I am thinking of calling headquarters on this one. The manager clearly isn't fit for the position!
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