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Ziebart
Category:
Auto Repair & Service
1505 Lyell Ave
Rochester,
New York 14606
While the sales process was engaging and enjoyable, Josh at the Lyell ave store OverSold and...
More 10 months ago
While the sales process was engaging and enjoyable, Josh at the Lyell ave store OverSold and UnderDelivered. He sold me a remote starter for my 08 Caravan without doing his research. He was so eager to make the sale he neglected to understand the full scope of the project. As a result, I showed up twice to have my remote starter installed only to be told that it would take too long, would cost more than the original quote and that they had no record of my install. I expressed my frustration and disappointment to both store managers and asked to speak to the owner. Three weeks later and I still have heard from him. I don't recommend this company for any service. As a result I had to get a refund and still need to get in a cold car in the morning.
Pros: Eager to sell; friendly phone interaction
Cons: Disorganized; Lack of technical knowledge; poor follow up and delivery of services
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Ziebart
Category:
Auto Repair & Service
364 Jefferson Rd
Rochester,
New York 14623
I got my car windows tinted here and they did a great job. The only thing I didnt like was that I...
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I got my car windows tinted here and they did a great job. The only thing I didnt like was that I felt pressured to buy other items. After haggling with me they ended up getting me to buy a rust waranty, that I regret buying to this day. It was a waste of money for me.
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In all fairness I want to start by saying that Wal-Mart in general has cheaper prices then most...
More 2 years ago
In all fairness I want to start by saying that Wal-Mart in general has cheaper prices then most places.
Now with that said. I don't shop there anymore. The lines are long, they never seem to have enough people working their. The employees that do work there, most of them, are rude and not helpful at all. For example. What is the sense of selling items such as electronics or computers and not have anyone in that department really know what they are talking about or have any knowledge of what they are selling?
I use to like Wal-Mart a lot. Not anymore. The bigger they have become the less the seem to care about customers. I feel like I am not wanted or needed as a customer, therefore I shop at another store. It is great to have cheap prices but it is equally as great to have knowledgeable and courteous employees.
When the dollar means more then the person, then that is a sure sign that it is a business to stay away from.
Pros: A variety of items and services
Cons: Customer care and treatment is the worst
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My current used car(lemon) I am driving was purchased from this dealership. I have had nothing but...
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My current used car(lemon) I am driving was purchased from this dealership. I have had nothing but problems since I took the car off the lot(battery, transmission, every electrical component etc...). They were less than helpful in trying to fix all the problems that was wrong with the vehicle, and with making the customer happy, from Salesman to Sales Manager. I would never go back.
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Vision Hyundai
Category:
Hyundai Dealers
2525 W Henrietta Rd
Rochester,
New York 14623
They're service goes above an beyond. On my way to the store my car just stopped on...
More 1 year ago
They're service goes above an beyond. On my way to the store my car just stopped on Brighton-Henrietta Townline Rd. I was 5mths pregnant and they came to me with a mechanic and fixed the car enough to bring it to the dealership to get inspected. They're always friendly to my kids giving them a balloon or coloring book.
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I just bought a 2003 Ford Escape from Vision Ford, I wrote a check to them on 2-1-07. Their...
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I just bought a 2003 Ford Escape from Vision Ford, I wrote a check to them on 2-1-07. Their selling gimmick for that time was a free 32 inch T.V.Unfortunatly I did not get my free tv because it was not figured into my sale price. (A figure of $600 was mentioned) I also did not get any floor mats with my purchase. I have water in my headlight that I went back out to Vision Ford to have replaced and I was put off my the service manager,he told me it's just condensation and to just let it dry out. That was 6 days ago and there's still water in my headlight! Granted I did not buy a brand new vehicle, but I spent alot of money for me, I just want fair service. J.B. Rochester,New York
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My check engine light came on so I called to set up an appointment. My mechanic could not fix it...
More 12 months ago
My check engine light came on so I called to set up an appointment. My mechanic could not fix it so I thought I'd give Vanderstyne a try. I called and the service rep said to bring my Echo right in. I was very surprised that I did not have to wait a few days before my vehicle would be repaired. The service rep told me it would take a few hours to fix. It was ready in 2 hours!I am very happy with them and I tell everyone about them!
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Valley Cadillac Hummer
Category:
Automobile Dealer Services
3100 Winton Rd S
Rochester,
New York 14623
(585) 427-8400
Recently I had a bad car accident with some major damage. I have a Pontiac and a friend referred...
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Recently I had a bad car accident with some major damage. I have a Pontiac and a friend referred me to go to Valley because of not only their exceptional customer service but also their grade "A" quality work. So I took it there and it ended up being there for 4 weeks. Because it took so long they gave me a rental car at no charge, my front wind shield had a small chip in it so they replaced that for free, they have me a free inspection, and also a book of free car washes. When I got my car back it looked, and drove better than when I bought it. Thanks so much Valley!
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Uneeda Tire Shop
Category:
Tire Dealers
180 Hudson Ave
Rochester,
New York 14605
(585) 546-3860
Great tire installation only had to wait twenty minutes to get all four tires to put on. They have...
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Great tire installation only had to wait twenty minutes to get all four tires to put on. They have a large selection of tires, but the staff there seems a bit rude for me. But they did perform a great job in installing my tires, so I guess I can't complain to much.
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Tony's Collision Shop
Category:
Auto Repair & Service
270 Anderson Ave
Rochester,
New York 14607
(585) 473-8776
They did a great job I higly recomend them. I have an older car that needed some work after an...
More 1 year ago
They did a great job I higly recomend them. I have an older car that needed some work after an accident. When I got it back, it looked like new again, I am very happy.
Arthur
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