I have been shopping at The Phoenix for many years and have always found the women working there very friendly and helpful. Sometimes I buy and sometimes I do not; but I have always been greeted as... More

I have been shopping at The Phoenix for many years and have always found the women working there very friendly and helpful. Sometimes I buy and sometimes I do not; but I have always been greeted as I enter the store and receive helpful but not overbearing attention. The clothes are wonderful and truly unique --you will not find anything like them in Richmond. My only wish is that the prices were lower so that I could afford more!
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Want to feel like Julia Roberts, pre-hooker makeover? Head down to The Phoenix! I have been into this store and ignored countless times, but for the first time ever, I was kicked out. As I... More

Want to feel like Julia Roberts, pre-hooker makeover? Head down to The Phoenix! I have been into this store and ignored countless times, but for the first time ever, I was kicked out. As I was browsing with my friend she took a phone call, so we intentionally moved to the back of the store to be less disruptive. We were back there a few minutes, about to conclude the conversation, when an employee came up to us and informed us that we needed to leave to keep the area clear for customers...which I would have understood if they were busy. However, aside from one woman in the dressing room, we were the only other customers in the store. Honestly, I don't understand how this business survives in an already struggling economy. They seem to size people up as they enter the doors and treat them accordingly. Check out any of the other stores in Carytown, they have unique items and much friendlier employees
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I LOVE this store!!! Where else in the country can you go to find such wonderful clothing in one little store? and the owner and the sales staff are just magnificent....you do not need to go to nyc... More

I LOVE this store!!! Where else in the country can you go to find such wonderful clothing in one little store? and the owner and the sales staff are just magnificent....you do not need to go to nyc ever again-just save your money and go to the PHOENIX!
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a great place to shop for those that like individual attention and that appreciate quality and clothes that last..i have been shopping here for 20 years and i still love everything i have... More

a great place to shop for those that like individual attention and that appreciate quality and clothes that last..i have been shopping here for 20 years and i still love everything i have bought...worth the price and MORE!!!
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The Phoenix does have the occasional sale during which you can get some really unique pieces for a bargain but most of the time the prices are pretty high -- however if you're looking for something... More

The Phoenix does have the occasional sale during which you can get some really unique pieces for a bargain but most of the time the prices are pretty high -- however if you're looking for something special this is a great place to go -- The management isn't as good as it could be but the rest of the staff is friendly and the location on Cary Street is wonderful
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