My wife and I went there one night after I had made reservations on opentable.com. They couldn't find the reservations and proceeded to seat us in the back room. We were passed by and ignored for the better part of half an hour. I finally had to walk up front and ask for someone to come by and take our order. They seated people at the table behind us and got their orders and food to them long before they even helped us. We were disgusted. Luckily, the manager comped our meal and asked us to come back in a month when he will have "turned the place around". He is now working at BJ's in Foster City. Wonder if he gave up on Milagros. Ultimately, don't waste your time with this place.