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Chris was ahead of schedule, friendly and pleasant, efficient, patient and accomodating. His service went above and beyond, exceeding every expectation. He was able to get our vehicle started when... More
Chris was ahead of schedule, friendly and pleasant, efficient, patient and accomodating. His service went above and beyond, exceeding every expectation. He was able to get our vehicle started when 2 others had failed, re-submitted the paperwork to ensure there were charges only for the starting service instead of the tow that had been pre-authorized, and even followed us to the drop off point to ensure we had no trouble. I will happily give him any future business and would recommend him as one of the very best. Truly an exceptional company and individual!
Pros: Friendly, professional, ethical and fair
Cons: absolutely none
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Being the absent minded person that I can be in a rush, I accidentally locked my keys in my car about an hour before I had to be at work. First thing I did: I panicked. It was late on a Saturday and... More
Being the absent minded person that I can be in a rush, I accidentally locked my keys in my car about an hour before I had to be at work. First thing I did: I panicked. It was late on a Saturday and the first thing I did was turn to the internet and start calling as many towing companies as I could. For every locksmith and towing company I called I got the same answer: a drone automated voice telling me they were closed. Then I called Pinnacle Towing. Within one ring I got a friendly voice asking what the problem was and where I was so he could fix it. Chris Rameriz, not only the owner but also the man doing the work, came within ten minutes notice, and was in my car in about 2 minutes. I was amazed. I will ALWAYS use Pinnacle towing not only for towing, locked in car keys, but also for his Safe Ride home service which he told me about when he got there. I guarantee that Chris will not only meet, but exceed your expectations. Thanks again for getting me to work on time!!!
Pros: Kind, Professional, Fast, Inexpensive, On Demand Service
Cons: None
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Chris Ramirez is the owner/operator of Pinnacle Towing. I just had to have my car towed to the dealership. He was very professional and very helpful. It was a pleasure working with him. I will... More
Chris Ramirez is the owner/operator of Pinnacle Towing. I just had to have my car towed to the dealership. He was very professional and very helpful. It was a pleasure working with him. I will definitely use him again for future car service.
Pros: Very professional and helpful
Cons: none
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Chris took my call right away at an inconvenient time, knew his way around (didn't need directions to the car's stalled location or the repair shop), and safely delivered my car. Very satisfied... More
Chris took my call right away at an inconvenient time, knew his way around (didn't need directions to the car's stalled location or the repair shop), and safely delivered my car. Very satisfied with service.
Pros: Professional, timely, good service
Cons: none
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Chris (Owner) was very professional !! He towed our car all the way from Raleigh to Camp Lejeune in perfect time. Can not say enough good things about him, prior service, and completely dependable,... More
Chris (Owner) was very professional !! He towed our car all the way from Raleigh to Camp Lejeune in perfect time. Can not say enough good things about him, prior service, and completely dependable, will recommend to all !! Thanks Chris !!
Pros: Best Tow in Town
Cons: None
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