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Arhaus Furniture Reviews - Powell, OH 43065

Reviews: Arhaus Furniture

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46 Reviews
5 star
(7)
4 star
(2)
3 star
(1)
2 star
(2)
1 star
(34)
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Guest
return policy
Guest
return policy is the worst i have ever seen from a major dept store

3 of 3 people found this review helpful
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Guest
Upholstered pieces are the poorest quality, shady business practices, zero customer service
Guest
My partner and I ordered $70,000 of furniture for a vacation home we were building. Our home is predominately used in the summer as it's at the... More >

20 of 23 people found this review helpful
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Guest
Horrible service; keep away!
  Guest 1 month ago
"White glove" delivery service nonexistent. Delivery persons had to be requested to remove plastic strips holding sofa bed closed. Didn't know what to do with the cardboard pieces inside. After... More >
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Guest
Warning Arhaus Monte Floor Lamp
  Guest 2 months ago
I normally don't do reviews of products but have gotten fed up with being a reasonable customer and being given what I consider to be the brush-off. We purchased this lamp from Arhaus in late... More >
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Guest
1 of 1 people found this helpful:
Awful place to buy things
  Guest 2 months ago
Have waited 3 months only to receive the wrong items as well as an incomplete delivery. Bait and switch is the term that comes to mind. Am returning it all and will make sure no one I know buys from... More >
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Guest
1 of 1 people found this helpful:
Really disappointed, would never deal with them again
  Guest 3 months ago
3 months waiting, sections of an entertainnment center made incorrectly, wrong dimension, wrong color, scratches. They charge you upfront. Quality control is non existent, customer attention is... More >
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Guest
1 of 1 people found this helpful:
Recist Arhaus Sales Person Called Robin in MA
  Guest 4 months ago
I was approached by a salesperson, I think Robin was her name, who I assured I did not need help at that moment. She was so overly persistent and insisted on referring to my wife as 'honey'. Too... More >
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Guest
3 of 3 people found this helpful:
Delivery Competence Failure
  Guest 5 months ago
Arhaus has wonderful looking furniture items. Their stores have great collections and nice pieces. But as we all know, that all comes at a price and their furniture sides on the expensive scale. ... More >
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Guest
4 of 4 people found this helpful:
PRICE MANIPULATION!!!!
  Guest 12 months ago
I'm a decorator working on a client project and she loves this store. However in the months that I have been working on this project the three item's I am looking at have changed price 4 times. ... More >
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Guest
5 of 5 people found this helpful:
Terrible Customer Service
  Guest
The only people that would be happy with Arhaus are first time customers - items take forever to be delivers and then they are wrong or damaged - and the customer service people act like they are... More >
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Guest
4 of 6 people found this helpful:
Terrible store with bad service and incompetent, careless staff
  Guest
I bought a chair, was never told fabric was no longer available. Only 7 months later after forestalling for that time, they told me. And it took forever, mutliple phone calls to get it refunded. The... More >
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Guest
6 of 6 people found this helpful:
Just say no more buying from Arhaus Ann Arbor
  Guest
Terrible policy... They convince you to buy something and then act like they are doing you a favor by giving you a discount (when you find out it's not true b/c the discounts are already going on... More >
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Arhaus Furniture

1.8 based on 46 reviews
TrustScore® High
1275 Polaris Parkway
Powell, Ohio 43065
(614) 847-4279

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