Purchased a iPhone case with a photo of my grandson for my granddaughter for Christmas. Looked great but 3 months later I saw the phone case and the photo has really faded. Picture it on Canvas... More >
Purchased a iPhone case with a photo of my grandson for my granddaughter for Christmas. Looked great but 3 months later I saw the phone case and the photo has really faded. Picture it on Canvas does not stand behind their product (only 30 days). Photo might be gone by June!
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I have tried twice on my I-Phone and computer and can not upload my pictures! I'm sure it's user error. I missed out using my Groupon before Christmas and now on this 24 hour sale. It should just be... More >
I have tried twice on my I-Phone and computer and can not upload my pictures! I'm sure it's user error. I missed out using my Groupon before Christmas and now on this 24 hour sale. It should just be easier to use.
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They were amazing! The order was completed very quickly and great quality! I ordered 3 5x9 slates on Monday, and they were delivered (to Ohio during the Holiday season) on Wednesday. The image... More >
They were amazing! The order was completed very quickly and great quality! I ordered 3 5x9 slates on Monday, and they were delivered (to Ohio during the Holiday season) on Wednesday. The image looks great - great color and definition. I even gave them the wrong shipping zip code and had it changed to the correct one without any difficulty. Their customer service rep was extremely helpful and nice. I would definitely recommend them and/or use them again in the future. I am VERY pleased with the product.
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I found a Groupon and ordered 2 wrapped photos. The first ones came, but the reds were pretty orange. I asked for a re-do and got it!! What wonderful, kind service. The second 2 photos were sent to... More >
I found a Groupon and ordered 2 wrapped photos. The first ones came, but the reds were pretty orange. I asked for a re-do and got it!! What wonderful, kind service. The second 2 photos were sent to me at NO additional charge and were very close to TRUE color. It was easy to upload the files (if you read and followed directions) and I did not find any hidden costs. All costs were explained as I went through the ordering process, so no surprises. The cost of each picture was great! as I got a huge Groupon discount. No complaints here. :)
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I have tried to use my groupon fir weeks now. Instead of a credit it doubles the cost. I have sent 9 e-mails to the company with no response. Gonna contact the BBB. More >
I have tried to use my groupon fir weeks now. Instead of a credit it doubles the cost. I have sent 9 e-mails to the company with no response. Gonna contact the BBB.
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I (by mistake, thinking this was another company) purchased two discount coupons for 16 x 20 canvas art a few months ago. They require 500kb pictures and I sent them one just exceeding that... More >
I (by mistake, thinking this was another company) purchased two discount coupons for 16 x 20 canvas art a few months ago. They require 500kb pictures and I sent them one just exceeding that requirement (537kb) and the downloader would not accept it. I emailed them over and over and over asking how we could download this picture, never got a response! STILL have never gotten a response! I finally used another photo, got it in a fairly timely fashion, thought the result was mediocre at best. Their website says "call us" and has an area for contact information but there is NO PHONE #!
They give no option for tracking your order, no "log in" and, as said before, no responses from email and no phone #. (and, yes, you can find their phone #, not a toll-free, if you search online, but go and try to find it on the website)
IF you want to deal with a company that goes over and beyond anything you expect that makes this product, go to www.canvasondemand.com (the company I had dealt happily with before and mistakenly picked Picture It on Canvas). Canvas on Demand does superb work and their support and response time is wonderful.
DO NOT DEAL WITH PICTURE IT ON CANVAS! Go online and check their reviews and you'll see all my problems and more. GROUPON offers discount coupons from both companies. Don't make the mistake I did and pick the wrong company!
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Been trying for three days to upload a file and order a gallery print. Website crashes and freezes. Repeated requests to customer service yield only a boilerplate acknowledgement. I can live with... More >
Been trying for three days to upload a file and order a gallery print. Website crashes and freezes. Repeated requests to customer service yield only a boilerplate acknowledgement. I can live with short-term technical problems, but NOT with non-responsive customer service.
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WOW! I have learned to think twice about purchases with Groupon! I had just assumed (my fault) I would get what I paid for and that the companies on there were reputable. How wrong was I! In the... More >
WOW! I have learned to think twice about purchases with Groupon! I had just assumed (my fault) I would get what I paid for and that the companies on there were reputable. How wrong was I! In the future I will research the company advertised prior to making any purchases on Groupon. If I had, I would never have purchased from Picture it on Canvas!
This company is chock full of additional charges and the 16x24 we thought we purchased actually costs extra. It is definitely not a bargain and not what we paid for!
My husband and I bought these so we could have our wedding pictures on pretty canvas. Our wedding pictures had beautiful backgrounds and us in the center, (with plenty of space between us and the edges of the picture) even then for the Groupon that was purchased, they cut off my dress and the grooms head. Really? Come on! We have to pay more if we want to get my husbands whole head. RIDICULOUS!
Someone else posted they would be better off going with Costco. We have used them in the past. Their pictures and their customer experience is fantastic and I would strongly recommend using them, or pretty much anyone else other than Picture it on Canvas.
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We bought a Groupon for their services-- we wanted to send a gift and they seemed like a good option. They sent our gift to Texas instead of Florida and then proceeded to send a discount coupon to... More >
We bought a Groupon for their services-- we wanted to send a gift and they seemed like a good option. They sent our gift to Texas instead of Florida and then proceeded to send a discount coupon to our gift recipient. The pictures arrived late, we spent hours on the phone with them. Save the hassle and just go to Costco.
And I think JohnQCust's review is a shill for the company.
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We found Picture it on Canvas on-line and quickly worked out all the details on putting our picure on a nice sized canvas just with email. Since they are in Poway near us in San Diego, we were... More >
We found Picture it on Canvas on-line and quickly worked out all the details on putting our picure on a nice sized canvas just with email. Since they are in Poway near us in San Diego, we were able to run over to pick it up at the last minute. It looks great in our son's living room and he loves it.
Pros: They really know their stuff and make it easy
Cons: a little hard to find
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