I have been consigning clothes at this store for some time and will continue to do so into the forseeable future. I am always impressed with the cleanliness of the store and the reasonable prices.... More

I have been consigning clothes at this store for some time and will continue to do so into the forseeable future. I am always impressed with the cleanliness of the store and the reasonable prices. As far as I am concerned, the prices at Rumple New Skins are more than competative with your local alternatives. A few items I have brought in were turned down, but after I actually took a moment to look them over, I found the store's decision not unreasonable. The staff has been very helpful while consigning and purchasing clothing and toys, as well as letting me know when items I have been looking for have come in. The small business scape in Poulsbo has been filled with failure, however Rumple New Skins is a beacon of light on an otherwise dim shore.
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I shop at this store frequently. I agree the prices are high on the strollers and cribs but the clothes are reasonable. The only complaint I have is that the teenage girls that work there are always... More

I shop at this store frequently. I agree the prices are high on the strollers and cribs but the clothes are reasonable. The only complaint I have is that the teenage girls that work there are always in different moods and that reflects the experience that customers have in the store. I brought some clothes in to consign and the young female was just entirely overwelmed and did not handle herself very well. The owner is a nice person and I have never had any issues with her. I continue to shop at this place I just try to make as little contact as possible with the cashiers- maybe they should hire some nicer cashiers.
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This is the first time I've ever reviewed a retail store, but I think it's important to provide this information to other customers. I do all I can to shop at and support local businesses, but these... More

This is the first time I've ever reviewed a retail store, but I think it's important to provide this information to other customers. I do all I can to shop at and support local businesses, but these businesses also need to earn my return visits. I have consigned clothing and other infant items at Rumple New Skins and have been treated fairly - this all depends on who is working that day. I have definitely left the store feeling less than warm and fuzzy about having an account there - after all, as a consignment store they do need US (the customer) to bring them items for resale as well as to shop there and the employees certainly don't always make you feel that way. After both shopping and consigning there for over a year I have decided not to return - the customer service is definitely declining (again), prices are high, and their business practices do leave a little to be desired. I will continue to shop locally and support outstanding businesses that value me as a customer - there are plenty in the area if you just look.
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I've been bringing in my choice items to Rumple New Skins for a few seasons now and although I like the store, I agree that the prices are a bit high and that the staff could be a bit more outgoing... More

I've been bringing in my choice items to Rumple New Skins for a few seasons now and although I like the store, I agree that the prices are a bit high and that the staff could be a bit more outgoing in providing a warm velkommen to customers when they enter the store. It would also be nice to hear some positive feedback on the items that they take on consignment or more importantly on the items rejected. Personally, I would like to know if something is out of season and should be brought back or if I missed a spot or what have you. In any regard, my overall review is that they have a great selection and I would be willing to pay higher prices for knowing I am getting quality items IF the associates contributed to a more positive and friendly shopping experience in the area of customer service and communication.
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I recently had occasion to shop at Rumple New Skins and I was very pleasantly surprised. I knew going in it was a used clothing and goods store, somehow that fact escaped me once I stepped in the... More

I recently had occasion to shop at Rumple New Skins and I was very pleasantly surprised. I knew going in it was a used clothing and goods store, somehow that fact escaped me once I stepped in the door. The store itself was spotlessly clean, the clothing, toys, and other items were new in appearance. I was greeted by helpful employees and I was assisted when my arms became full of all the things I was selecting for my grandchildren. I can be very critical when there is questionable customer service, so I am here to tell you that I was shopping for quite some time and there was high quality customer service and high quality second hand items that my grand children loved receiving. I will be shopping at Rumple New Skins again!
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I've been to the store three times and had positive experiences. I love the selection and quality. Customer service was great. They have a prenatal belly thing that people can try on with maternity... More

I've been to the store three times and had positive experiences. I love the selection and quality. Customer service was great. They have a prenatal belly thing that people can try on with maternity clothes. I was shopping with my baby and had to nurse her, fortunately, there was a comfy rocking chair in one of the changing rooms. I'd rather support local independent businesses and families than corporate companies. I will shop there again and tell people about it.
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This is the first time that I have ever made a comment on something like this,but after I took time to read some of the reviews, I thought that I needed to say something. I have been bring my... More

This is the first time that I have ever made a comment on something like this,but after I took time to read some of the reviews, I thought that I needed to say something. I have been bring my clothing in for around 4 1/2 years. I lived in Poulsbo for only 1 of the years, then my family moved to Olympia and I have traveled there ever since, I like to shop and I also like the fact that they are choosy on what they take in. I don't what to go in to a place that is dirty and the clothing is overly used. I have only been in once and had a unpleasant experience, but I can expect everyone to have a good day all the time, if I were to write off all the place that I have a bad experience in I might as will just stay home all the time
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I have frequented Rumple New Skins several times over the last couple years. I like the store, but I have noticed the staff isn't very outgoing though I have never had a bad encounter with them. The... More

I have frequented Rumple New Skins several times over the last couple years. I like the store, but I have noticed the staff isn't very outgoing though I have never had a bad encounter with them. The only thing I really dislike about the store is their high prices. Some of their clothes and furniture seem to cost as much as a brand new item, so I am careful about what I select. They often have clothes marked down, so you can find some good deals on their sale days. I plan on shopping there again. It is fun to go there and support a local business rather than a big chain like Walmart or Target. I appreciate the fact that the owner responded to people's comments. I am confident that she will better train her staff on customer service so that everyone feels welcome in her store.
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Take time to go back to this store. Previously I was very disatisfied. there are positive changes being made and I am reimpressed with how they have turned around in response to the outpouring of... More

Take time to go back to this store. Previously I was very disatisfied. there are positive changes being made and I am reimpressed with how they have turned around in response to the outpouring of feedback. I have returned and have kept my account!!
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This past year, every time I go in to drop off clothes or to buy something, the ladies working in there are kind of snobby. I think one of the ladies is the owner! Just kind of I'm too good for you... More

This past year, every time I go in to drop off clothes or to buy something, the ladies working in there are kind of snobby. I think one of the ladies is the owner! Just kind of I'm too good for you kind of attitude. It was not an isolated incident. The owner also refuses clothing saying Oh that's stained I thought to myself oops. how embarrassing but once i get to the car and look over the clothes she refused, there were no stains at all. Practically new, brand name clothes! Weird. I was kind of perplexed. But I actually got more for the items when I sold them myself on ebay! The younger workers in there are GREAT, though. Always willing to help and make very warm small talk. The prices are also getting out of hand. It's cheaper to shop at The Children's Place or The Gap (the sale items) or Old Navy online!!!! A lot of the clothes in Rumplenewskins are nice but many of them are pilling and faded too...and don't have a whole lot of wear left in them. I am just not inclined to shop there anymore. I'd rather shop at a store where I am supporting a friendly, kind atmosphere with good customer service and quality items...even if that means paying a little more. makes me kind of sad. I've been shopping there for over 4 years.
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