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Customer service doesn't go out of their way to be helpful. The service department does a great...
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Customer service doesn't go out of their way to be helpful. The service department does a great job, but you better not be in a hurry or rely on the time frame that they give.
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After traveling from Boston to Portsmouth; I was looking for friendly faces and fully enjoy my car...
More 1 year ago
After traveling from Boston to Portsmouth; I was looking for friendly faces and fully enjoy my car buying experience. I have been looking for over a year for a two-seater convertible and have been really upset with the lack of integrity of some of these places, however, this experience had to have topped them all. After finding their cars online, I decided to make the trip to check out a very nice car possibility. I had Ryan and Carl? double teaming me to buy the car. Ryan just stayed silent and Carl insulted me and successfully convinced me that my car was 11,000 dollars less than what it was worth!......yeah, I can't believe it myself. I know that car dealerships need to make their money but what I encountered there was totally out of line and they totally took advantage of a young female trying to find a car. Not only was I pressured to make a unreasonable decision, I ended up leaving to come back the next day with my final decision. The next morning, I received a call that there was a problem with my check. Capital One actually declined their offer because they tried to sell it to me for WAY TOO MUCH! My own creditor saved me. After going back and forth on the phone and speaking with the financing officer John, he told me that he is going to try to go through his banks. Ran my credit-----I was already approved for the car! Just not at the price they were trying to sell it to me for! I felt so stupid and manipulated. I would like to believe that there are well-natured businessmen out there. I was so confused by everything and they kept on giving me so many different stories as to what was going on, I knew that I was being taken advantage of the next morning.
I am a very reasonable person and I just wanted to have a great experience with buying a car. I am so upset with their selling practices, and how I was treated that my lawyer recommended that I file a complaint against this dealership with the BBB....none the less.
Do not buy here! Steer clear!
Pros: Next to the ocean???
Cons: Everything! Read below!
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Aamco Transmissions
Category:
Auto Repair & Service
3580 Lafayette Rd
Portsmouth,
New Hampshire 03801
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Middle Street Shell
Category:
Auto Repair & Service
40 Middle St
Portsmouth,
New Hampshire 03801
(603) 436-9679
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