|
Have been going here for a couple years - but in the last 6 months things have really gone down hill. First problem was that clothes were not ready when promised. Second was attitude of manager when... More
Have been going here for a couple years - but in the last 6 months things have really gone down hill. First problem was that clothes were not ready when promised. Second was attitude of manager when dealing with me - "what do you want me to do about it?". He couldn't manage to simply apologize - just kept blaming the employee who gave me the date. No customer service skills whatsoever. Third incident was last week - brought home my newly cleaned down-comforter and dicovered it had a tear in it. It was clearly damaged by Busy Bee - then the area around the tear was wadded together and pinned. Forget about anyone admitting the damage or offering to repair it - they just grabbed my money and let me walk out the door. I will never go here again.
Cons: Poor customer service, damaged comforter.
Less
|
|
The first week of August I took 4 sets of 20 year old drapries to be cleaned at Busy Bee Cleaners.10 days later when I went back to pick them up I was told by the guy there would be no charge as... More
The first week of August I took 4 sets of 20 year old drapries to be cleaned at Busy Bee Cleaners.10 days later when I went back to pick them up I was told by the guy there would be no charge as they had a" problem" and they "look like cr*p". The backing on the drapes had been stuck together and when the drapes dried and were opened up the backing came off .
They had to be replaced.
Unfortunately I also dropped off my wifes black short sleeved shirt to be cleaned . When I went back a week later ,he can't find the shirt.Sorry. He takes my name and says they'll call me.
Nothing.
I go back again to deal with/complain to another clerk on the weekend .I give her my name and she mentions the drapries are still in the computer.I recount the ruined drapes story and ask her to please find the shirt.No luck finding the shirt.,and she wants to put my name again in the spiral notebook ,and I'm told she'll talk to the new owner about it and he'll call me .
Nothing.
WTF??? This used to be a good local business.
I'll never go back and hope to spare others the angst of lost or damaged items.
Rating? a zero not a 1 (you can't leave a zero)
I'm considering small claims court next.
Bill in SE PDX
Cons: Incompetent
Less
|
|
I live in downtown Portland in a condo and use busybee for our dry cleaning. They pickup every week. My Husband I both work in a professional setting which requires us to do regualr dry cleaning. I... More
I live in downtown Portland in a condo and use busybee for our dry cleaning. They pickup every week. My Husband I both work in a professional setting which requires us to do regualr dry cleaning. I liek the service. Its easy, doesn't cost anything more than your local dry cleaners and I think they may be better. Plus turn around time is better it seems liked you always have to bargain with a walk in cleaners with regard to getting your cloths back.
Less
|
|
It is fairly obvious that these reviews are written by agents of the people at Busy Bee Cleaners! If one examines these reviews the pattern emerges where a product (e.g. wedding dresses), or a... More
It is fairly obvious that these reviews are written by agents of the people at Busy Bee Cleaners! If one examines these reviews the pattern emerges where a product (e.g. wedding dresses), or a service (e.g. pick up and delivery!) is melded perfectly with a location. That is, what honest reviewer says “Busy Bee ON FOSTER”. Totally unbelievable, and truly diminishes the validity of this site.
Pros: good at writing reviews
Cons: dishonest customer feedback
Less
|
|
i use to go throught them but i was upset on how they treat their customers. always mean and short temper, rude, and rude over the phone! I found another place that is better and i some of those who... More
i use to go throught them but i was upset on how they treat their customers. always mean and short temper, rude, and rude over the phone! I found another place that is better and i some of those who use to go through busy bee i got them to try out this new one and we just go through here from now on. They are very nice and treat there guest nice! Sorry busy bee but you s*ck!!!
Pros: my clean clothes
Cons: rude, mean, short temper
Less
|
|
What a fantastic experience! I love this place and will never go anywhere else. Super service, super employees, super prices.
Pros: None
Cons: I just wish there were more locations
What a fantastic experience! I love this place and will never go anywhere else. Super service, super employees, super prices.
Pros: None
Cons: I just wish there were more locations
Less
|
|
I live in the 10th & Hoyt Condos, where BusyBee Cleaners provides pickup and delivery dry cleaning service. And I am very happy with how the service has worked out for me. They come three days a... More
I live in the 10th & Hoyt Condos, where BusyBee Cleaners provides pickup and delivery dry cleaning service. And I am very happy with how the service has worked out for me. They come three days a week which is more often and faster than any other dry cleaner that I know of.
Pros: Best Condo Delivery
Cons: None
Less
|
|
BusyBee cleaners has a friendly staff that help problems. I had a stain on my dress they were able to get out, while other cleaners could not. Their prices are extremely reasonable while their... More
BusyBee cleaners has a friendly staff that help problems. I had a stain on my dress they were able to get out, while other cleaners could not. Their prices are extremely reasonable while their quality is second to none. I am new to Portland and they were able to do a lot of items besides the basic shirt. They preserved my wife's wedding dress in an awesome gold display case, cleaned my king sized down comforter when my cat peed all over it, and they even cleaned my pleated drapes. They can do same day service, which most other cleaners in the area do not offer. I would recommend this cleaners to anyone in the area!
Pros: Open Saturday, Friendly, Fluent English
Cons: Closed Sunday
Less
|
|
My husband and I just got married a couple of weeks ago and I needed to get my wedding dressed cleaned and preserved. The place where I bought the dress recommended Busybee Dry Cleaners on Foster.... More
My husband and I just got married a couple of weeks ago and I needed to get my wedding dressed cleaned and preserved. The place where I bought the dress recommended Busybee Dry Cleaners on Foster. They were great to work with and had my dress back very quickly. Compared to other cleaners in Portland the price I paid was $50.00 less and I was able to pick out the color of box I wanted. Very happy customer, painless service.
Less
|
|
It's interesting that most of the "reviewers" for this business have only the review for Busy Bee Cleaners in their profiles. None of these "people" have opinions on restaurants or other services?
It's interesting that most of the "reviewers" for this business have only the review for Busy Bee Cleaners in their profiles. None of these "people" have opinions on restaurants or other services?
Less
|