|
I have been a customer of Travis and Atomic Auto for four years. On my first visit to Atomic, I had been told by a Saab dealership that I needed a $1800 repair on my 1999 95 to fix a persistent oil... More
I have been a customer of Travis and Atomic Auto for four years. On my first visit to Atomic, I had been told by a Saab dealership that I needed a $1800 repair on my 1999 95 to fix a persistent oil leak and I told Travis this when I took my car in. Travis knew of a SAAB service bulletin and fixed my problem for $150. I handed him a $1800 repair and he fixes my car for $150. Integrity box checked! In the four years I have been taking, now all of my cars, to Atomic Auto, I have been pleased and impressed with their honesty, their customer service and their workmanship. My latest experience was to have Bilstein Shocks and SAS Sway Bars installed on my 95. It is now completely different to drive. In turns like it is on rails. It is better to drive than when the car was new. I would recommend anybody take their car to Atomic Auto.
John P White
Portland, OR
Pros: Great customer service, workmanship and Honesty
Cons: None
Less
|
|
Came in for seemingly expensive repair, but simple fix and was not charged. Did not try to sell me unnecessary repairs. Would definitely go back again.
Pros: Integrity, friendly, competent
Came in for seemingly expensive repair, but simple fix and was not charged. Did not try to sell me unnecessary repairs. Would definitely go back again.
Pros: Integrity, friendly, competent
Less
|
|
Travis and his crew at Atomic Auto went above and beyond and really helped me out. It's so rare to find a mechanic you can trust and who will be completely honest about the car's needs, the cost,... More
Travis and his crew at Atomic Auto went above and beyond and really helped me out. It's so rare to find a mechanic you can trust and who will be completely honest about the car's needs, the cost, and what the best course of action is. I never thought for a second that I was being deceived or taken for a ride, and as a young woman, that tends to happen with mechanics. Definitely recommend them!
Pros: honest, trustworthy, fair
Cons: none
Less
|
|
ATOMIC AUTO A GREAT BLESSING
This morning I called Atomic auto and talked to Travis Decker about my Saab and told him the problems I was having with it and that I was unemployed and was asking his... More
ATOMIC AUTO A GREAT BLESSING
This morning I called Atomic auto and talked to Travis Decker about my Saab and told him the problems I was having with it and that I was unemployed and was asking his advice about what could be wrong with my car and he told me to bring it in and he would do all he could to help me with my current financial situation and he did. He gave me incredible service and blessed me with a used part to fix the problem with my car instead of having to pay for new. Travis Decker you are amazing. I will only take my car to Atomic Auto from now on. Thanks Travis, Blessings
Less
|
|
Travis is the only mechanic I can trust with my vehicles. Travis and his team work beyond my expectations every time. Thanks again guys!
Travis is the only mechanic I can trust with my vehicles. Travis and his team work beyond my expectations every time. Thanks again guys!
Less
|
|
I bought my Saab from Atomic, and have been very happy. Long after buying it, we had a "ghost" problem, an inconsistent issue that was hard to track down. Atomic was patient about finding it (some... More
I bought my Saab from Atomic, and have been very happy. Long after buying it, we had a "ghost" problem, an inconsistent issue that was hard to track down. Atomic was patient about finding it (some days it wouldn't happen) and perseverant to get it solved. I'm consistently satisfied with their service.
Pros: Expertise and experience
Cons: Sometimes very busy
Less
|
|
I went to Atomic Auto 2 years ago with a blown turbo. Gary Small told me it would take about 2 weeks to fix my car. Travis installed a new Aero turbo in one day. Since then these guys have taken... More
I went to Atomic Auto 2 years ago with a blown turbo. Gary Small told me it would take about 2 weeks to fix my car. Travis installed a new Aero turbo in one day. Since then these guys have taken better care of my car than I ever could have imagined. If you live in Portland and you take your Saab anywhere else, you're stupid.
Less
|
|
I've known Travis for 20 years. He's honest, very intelligent, and dedicated to making people happy. All these qualities transfer to his automotive experience and his head-spinning knowledge of all... More
I've known Travis for 20 years. He's honest, very intelligent, and dedicated to making people happy. All these qualities transfer to his automotive experience and his head-spinning knowledge of all things Swedish, most specifically Saabs. If my mother drove a Saab, there's no other person on Earth who I would rather she take her car to for vehicular maintnenance and repairs. What more can I say?
Less
|
|
I LOVE honest mechanics! When I called Travis and asked for an estimate, he said "I can't tell whats' broken over the phone" He told me to drop by, and he'd drive the car, find out what's wrong... More
I LOVE honest mechanics! When I called Travis and asked for an estimate, he said "I can't tell whats' broken over the phone" He told me to drop by, and he'd drive the car, find out what's wrong and then give me a free estimate when he KNEW what it needed. It ended up being completely different than what I THOUGHT was wrong, and he saved me a TON of money. He even took the time to show me what went bad and why. I've never gotten that service at a main dealer, or a chain. Do business local and see the guys at ATOMIC AUTO!
Pros: Local owned, local knowledge. NOT a daelership!
Cons: They moved to bigger shop farther away from me.....
Less
|
|
I have had Travis take care of my Saab since I've owned it. He has always done a top notch job, and always at a fair price. All the guys there work with you, taking you where you need to be, and... More
I have had Travis take care of my Saab since I've owned it. He has always done a top notch job, and always at a fair price. All the guys there work with you, taking you where you need to be, and what not, to make sure that having your car worked on doesn't destroy your schedule. At this point, I would not take my car to any other shop in town, no matter what. If you want your car fixed, and fixed right, go to Atomic Auto. Once you establish a relationship with Travis, you will never need to take your car anywhere else!
Pros: They really know their stuff, and make it easy for you
Cons: none
Less
|