We were with a group of friends in their 40's on a Friday night when STAFF CALLED PLANO POLICE on a female friend with our group and had her arrested for drunk in public even though they continued... More

We were with a group of friends in their 40's on a Friday night when STAFF CALLED PLANO POLICE on a female friend with our group and had her arrested for drunk in public even though they continued to serve her alcohol on her open tab in the bar. Staff told female friend they were sending her home in a cab, but had her arrested once she stepped outside the door. We would have taken her home if we knew there was an issue, but we were not given the chance. Futhermore the food is over-rated and served luke-warm, plus DJ will not play requests. Pros: none Cons: They call the police for no reason
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Service is impeccable- the new menu rocks! Been there for corporate functions and social and everytime I have not been even slightly disappointed. Can't wait to go back :) Pros: Food... More

Service is impeccable- the new menu rocks! Been there for corporate functions and social and everytime I have not been even slightly disappointed. Can't wait to go back :) Pros: Food rocks! Cons: Nonoe
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On Saturday night(6/27/09), my friend and I attempted to enter the establishment. To our surprise the doorman (Kenneth?) would not allow us to enter. We were told that my friend's jeans were too... More

On Saturday night(6/27/09), my friend and I attempted to enter the establishment. To our surprise the doorman (Kenneth?) would not allow us to enter. We were told that my friend's jeans were too baggy. Keep in mind he had on a dress shirt and hard bottom shoes. Others before and after us had on attire that would not clasify as casual (shorts, sandles, and even similar jeans). We noticed that most of the people that were turned away that night, including ourselves, were not caucasian. The doorman could not explain the dress policy and would not allow us to talk to the manager to express our concerns. I admitt that conversation got intense after expressing our viewpoint. However, it was obvious that Loft 610 screens their patrons based on the color of their skin. People of color are allowed to enter, but on a limited basis. We thought maybe we were over reacting, but after talking on the phone with the manager (Chad??) it was clear that Loft 610 does not have the best interest of all patrons. Lessons learned is to spend your money in places that are inclusive to all professionals! Loft 610 does not fall into that category!!!!! Pros: None Cons: Selective Service for Patrons
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I went to Loft 610 for the first time last weekend and had a miserable experience. I was physically assaulted twice in this establishment by another woman. Not only did I not know this person, I... More

I went to Loft 610 for the first time last weekend and had a miserable experience. I was physically assaulted twice in this establishment by another woman. Not only did I not know this person, I also had never even spoken to her. She was completely intoxicated and attacked me. The owner/manager never once apologized or asked if I was OK. I called the Plano Police and the woman was arrested. None of the doormen, bouncers or management expressed any form on concern to me. I was left with scratch marks across my neck. Needless to say, I will not be returning to such a high-class location such as Loft 610. Pros: None. Cons: Terrible Customer Service, Unfavorable Class of Patrons
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If you go there DO EVERYTHING YOU CAN to avoid getting the waittress Courtney. We made the mistake of sitting in her section and she was the rudest person we had ever been served by. Also by the... More

If you go there DO EVERYTHING YOU CAN to avoid getting the waittress Courtney. We made the mistake of sitting in her section and she was the rudest person we had ever been served by. Also by the end of the night she was hammered drunk and lost my credit card. She then blamed me and started referring to me as a "cheap a$$". Nice place just got terrible service. Avoid bottle service and just go to the bar or another waitress. Pros: Great atmosphere Cons: Service with an attitude
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I think it is a shame when there are so many restaurants in Dallas & a place like 610 Lofts isn't big on their customer service. I liked the food - the place is something different especially for... More

I think it is a shame when there are so many restaurants in Dallas & a place like 610 Lofts isn't big on their customer service. I liked the food - the place is something different especially for the North Plano area - but, they soon will be gone like Martini Park if they keep up what they are doing - or should I say what they are not doing. I wanted to go for Valentine's Day until I found out its $75 per person for a five course dinner. I'm sorry, that is ridiculous. Everywhere but Jasper's that I called on Legacy is having a V day dinner special AND THE REGULAR MENU...guess what - I'm going to Coast - looks fabulous online! Plus they have jazz. Cru Bar is having a $45 V Day special - I went online to 610 Loft - no response - finally called someone & got just a "sorry, no its $75" & an email from the GM "unfortunately this is true" Well, my theory is -you never know who somebody knows - I've been doing Marketing for restaurants & nightclubs in Dallas for ten years - the above has been posted "UNFORTUNATELY" oh yea & my group that rented the loft area for a dinner - we won't be back. Thanks for the hospitality! Pros: pretty place Cons: average service from even management
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Finally something cool in Plano! My girlfriend and I had an amazing dinner last Friday, and stayed late for the d.j. Techno, dance, old school pop... Awesome! Pros: Food, DJ,... More

Finally something cool in Plano! My girlfriend and I had an amazing dinner last Friday, and stayed late for the d.j. Techno, dance, old school pop... Awesome! Pros: Food, DJ, Ambiance... Cons: Too long to get drinks late night. Need more bartenders!!
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I went there with a friend two weeks ago(just to check it out). I was aksed twice if I wanted to buy a drink(once by the doorman and once from the waitress). I explained that I was not drinking. To... More

I went there with a friend two weeks ago(just to check it out). I was aksed twice if I wanted to buy a drink(once by the doorman and once from the waitress). I explained that I was not drinking. To my surprise, the owner came out and told me that if we were not buying drinks, we would have to leave. He mildly pushed me on the shoulder in the direction of the door. I called him later to get a better understanding of what happened and why. He explained to me that his staff were suppose to tell anyone who was not drinking to leave (YEAH RIGHT). He then went on to say , "In the end it is up to me to make sure the "RIGHT" people are in here". I asked him if I was dressed wrong or was I doing something wrong? He said no, I then asked him what did he mean by the "RIGHT" people. He never explained. I have never been asked to leave a place just because I was NOT drinking and I hang out quite a bit. Pros: none Cons: You are not welcomed if you are not drinking
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