They sent us a damaged piece of furniture then took weeks to come and look at it to decide if they thought it was damaged enough. We had to go to battle to get them to take the furniture back... More

They sent us a damaged piece of furniture then took weeks to come and look at it to decide if they thought it was damaged enough. We had to go to battle to get them to take the furniture back (Plano location). We have shopped there for years and years and never had a problem until it was time to return something that was their fault. We continue to battle them over the bill. We probably won't ever shop there again. We like doing business with family owned places but they shot themselves on this one. I think their service department is do anything not to take a return. What has happened to real custome service? If they don't make this right, we will be sure and tell the world how terrible they are.
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I have been shopping at weirs for years.Weirs gives you top notch quality at affordable pricing.i would recommend it not only for furniture but the country store is a delight for small gifts.... More

I have been shopping at weirs for years.Weirs gives you top notch quality at affordable pricing.i would recommend it not only for furniture but the country store is a delight for small gifts. customer service is great. Upper room clearence center in Plano is a good place for bargains.
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I became a Weir's customer in 1976 and remain one today. In addition to the quality lines Weirs carries, their buyers constantly find beautiful high quality close outs and offer them at incredible... More

I became a Weir's customer in 1976 and remain one today. In addition to the quality lines Weirs carries, their buyers constantly find beautiful high quality close outs and offer them at incredible prices! Even though I moved to Savannah, Ga. last year I continue to shop Weirs whenever I am in Dallas. In fact barstools are being shipped to me at this time. The prices and quality more than offset the cost of shipping. Thanks Weirs.
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I would recommend Weir's to everybody! This company is family-owned and totally committed to serving their customers to the best of their ability with honest pricing, integrity and respect for each... More

I would recommend Weir's to everybody! This company is family-owned and totally committed to serving their customers to the best of their ability with honest pricing, integrity and respect for each visitor. Their reputation rests upon their exceeding the customer's expectations, and they receive numerous letters from customers about the outstanding level of service they offer. I have witnessed this firsthand because I was an employee for 4 years on the sales floor. No company is perfect, and so there is an occasional visitor who feels somehow slighted by a perceived lack of service, but I can assure you that this person is an exception and hopefully will give Weir's a second chance. Weir's Furniture stands head & shoulders above any other store I've visited, and I would work for them again if I didn't have a baby to raise now. They are worth driving out of your way to visit. They have outstanding sales, too! Make a friend of a salesperson whom you can call if you're waiting for just the right piece. Also, watch their website for their Saturday ads and their seasonal sales. Even on a normal day, their pricing matches the sale pricing of other stores. You can't go wrong at Weir's any day of the week (they're closed Sundays, God bless them).
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My husband and I walked in one night and purchased a $2400 dining table without requiring any help from the sales people. Actually, it was around 8:30 at night and the employees were very unwilling... More

My husband and I walked in one night and purchased a $2400 dining table without requiring any help from the sales people. Actually, it was around 8:30 at night and the employees were very unwilling to help since they were ready to go home. The sales rep whom we gave the sale was suddenly very courteous when placing our order. The dining set had to be on ordered. Tommy(our sales rep) said that once the order comes in he would call us to set up the delivery. He then insisted on taking 50% deposit from us, which we were okay to do, and he said we would pay the balance upon delivery. Three weeks later my husband went to their Dallas showroom and asked about our order, it was then that we realize our order had been in stock for a week: Tommy never called us...I had to call him to set up the delivery. After they delivered the dining set and ready to leave my property, they insisted that I pay them C.O.D. for the balance. Again, Tommy failed to ever tell us anything about C.O.D.! He only said the balance would be paid when it was delivered, we assume it would be taken off the same credit card we used for the deposit. Needless to say, I was not prepared for C.O.D. The delivery guy got their Customer Service lady on the phone with me and she threaten to take the dining set back if I didn't pay C.O.D. Not to mention, she LIED and said that they left me a message about C.O.D. payment...again, I NEVER GOT ONE SINGLE PHONE CALL FROM TOMMY OR ANY OF THE WEIR'S PEOPLE. Even the delivery guy admitted that I never got a call from Weir's because they normally write the call time and date on the delivery paperwork, there was nothing on his paperwork. Anyway, I told them they have two options: use the same card they already have in the system or take the furniture back...Of course, all of the sudden they didn't have a problem using the credit card. Hemispheres in Plano has better selecti
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One of my all time furniture stores in Dallas. Weirs is the centerpiece of this nice stripe shopping center surrounded by smaller shops. Make a day of shopping in this center with stores and... More

One of my all time furniture stores in Dallas. Weirs is the centerpiece of this nice stripe shopping center surrounded by smaller shops. Make a day of shopping in this center with stores and restaurants. WEIRS has a large selection of furniture in a range of prices. UPSTAIRS they have a clearance section. Wheather you are searching for a special piece or a good deal - Weirs is a great place to shop PROS: quality furniture with helpful staff CONS:
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Weirs is a gem! I always thought it was a pricey store that I could not afford to shop in, but when browsing there with a friend I was plesantly surprised to see that their prices where affordable... More

Weirs is a gem! I always thought it was a pricey store that I could not afford to shop in, but when browsing there with a friend I was plesantly surprised to see that their prices where affordable and the quality great. They have a wide variety of different furniture and style and have great clearance prices. The little country store in the back is so cute and wonderful to look in - the kids love it! Their delivery price is not bad at all - altogether a plesant shopping experience.
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