I strongly disagree with these hateful people on here. I've always had WONDERFUL SERVICE going here. The owner, Lisle, actually comes out and says hi to the people in the lobby. If this guy... More

I strongly disagree with these hateful people on here. I've always had WONDERFUL SERVICE going here. The owner, Lisle, actually comes out and says hi to the people in the lobby. If this guy came in ranting around all of the customers, I'd throw him out too. We're adults here! We all know money is tight but good service and customer care is something that you pay for; "YOU GET WHAT YOU PAY FOR"!! I've gone to countless other CHEAP PLACES, but found myself coming back to this kwik kar to fix the problems the others caused. My whole family has come to this one for at least 4 years now and all have great service!! I come to this wonderful place and continue to have wonderful service with ALL of the workers there!! I HIGHLY RECOMMEND THIS KWIK KAR TO MY FAMILY AND FRIENDS!! Pros: Awesome service and friendly people!!
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I had an oil change and a diagnostic for an engine light that wouldn't turn off. They charged $35 for an oil change and $89 to tell me what was wrong with my cylinders causing the engine light. Then... More

I had an oil change and a diagnostic for an engine light that wouldn't turn off. They charged $35 for an oil change and $89 to tell me what was wrong with my cylinders causing the engine light. Then they told me over the phone that my car was all done, but when I arrived they hadn't even started the oil change. I told the owner (Lisle Budden) his prices were high and I told him that even though I knew the mechanic deserved to be paid for his time to diagnose my engine, it was still a bit frustrating to pay $89 and still drive away with a broken car. He then told me that if I found a repair shop that didn't charge a diagnostic fee he would refund my $89 fee. Well, I took my car to Honcura in Irving and they do not charge a diagnostic fee, even if I decide to get my car repaired elsewhere after the diagnostic was performed. I provided the Preston Kwik Kar owner proof along with the phone number for Honcura and he not only refused to give me my refund per our agreement, but then banned me from his shop for complaining. Buyer beware. The owner is dishonest and lacks any semblance of customer service skills. Scott Pros: Convenient location, clean waiting room with TV Cons: Over priced and owner has zero customer service skills
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After reading the rude gentleman's review of rude service, I felt compelled to refute. I have been going to this Kwik Kar since it opened and have had nothing but excellent and correct service. I... More

After reading the rude gentleman's review of rude service, I felt compelled to refute. I have been going to this Kwik Kar since it opened and have had nothing but excellent and correct service. I have witness nothing but courteous service, especially to elderly women. They have given service as quick as possible given the demand (I sometimes come in Sat afternoon). Been friendly, honest and even offer a discount on car wash next door. Especially as a woman, I appreciate the good service received. Pros: Straight-forward service Cons: Not open on Sunday
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I had a head light go out in my car and I couldn't figure out how to replace the light. So I took my car to the Kwik Kar on Preston Road in Plano. I have been using Kwik Kar for changing my oil... More

I had a head light go out in my car and I couldn't figure out how to replace the light. So I took my car to the Kwik Kar on Preston Road in Plano. I have been using Kwik Kar for changing my oil since I bought my car last year. They were so nice and took the time to replace my light buld. Every time I do buisness at Kwik Kar they are all ways nice and do a great job.
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The service is always great! These guys are fast, friendly, and accomodating. As a bonus they have an awesome waiting area!

The service is always great! These guys are fast, friendly, and accomodating. As a bonus they have an awesome waiting area!
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I had been to kwik kar at Preston to get help regarding engine light being on in my car. I had the computer scanner code and other details diagnosed(free) at other place. The guy at kwik kar... More

I had been to kwik kar at Preston to get help regarding engine light being on in my car. I had the computer scanner code and other details diagnosed(free) at other place. The guy at kwik kar right away told that this code doesn't mean much and needs a computer diagnosis which will cost $89 and that will tell what exactly the problem is. (Problem and suggested soln I already had with my prior diagnosis) , but i was made to believe that the further diagnosis worth $89 is required to get more details. I agreed and they started diagnosis with same scanner and were able to get same engine codes but they just kept my car for 40-45 min to show that it take that much time and eventually came up with same codes and resolution which i had with no extra piece of information then what i had. I called next day to talk to owner Lisle Budden and he started talking nicely for a minute and then was just not listening to me but kept on talking in rude manner with Bad words and F*** words. And mentioned that he doesnt care and does not want to talk to me further justifying his charges for $89 which I was just been fooled and given wrong impression of getting detailed diagnosis information. He said he got his money and he is not going to talk to me anymore and even told me not come to this shop anymore. This was my first and last visit to kwik kar. I strongly recommend everyone to avoid them as they are not to help customers but to make customer spend more money on things which may not be required. On top of that they behave rude and insult with bad words on hearing customer concerns. Pros: None Cons: Rip offs customer with extra repairs
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Try answering these questions... Describe your experience. Did they meet your expectations? Do they specialize in anything? Are they a good deal? Would you recommend them?

Try answering these questions... Describe your experience. Did they meet your expectations? Do they specialize in anything? Are they a good deal? Would you recommend them?
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This is the best place to get an oil change. The owners are so friendly and are eager to help you with your car. They know their customers. The service is great and they do a good job getting... More

This is the best place to get an oil change. The owners are so friendly and are eager to help you with your car. They know their customers. The service is great and they do a good job getting you in and out without much of a wait.
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