I've used G O Keller twice to clean my 5 x 8 wool rug and two wool runners. Both times everyone--from the service rep on the phone to the driver who picked up and returned the rugs--was courteous... More

I've used G O Keller twice to clean my 5 x 8 wool rug and two wool runners. Both times everyone--from the service rep on the phone to the driver who picked up and returned the rugs--was courteous and efficient. The longtime staff is loyal and pleasant, and considering the extremely embarassing condition the rugs were in thanks to two pets and living in the woods, I thought the price was very reasonable. I wouldn't hesitate to use them again. Pros: Courteous staff, spotless rugs!
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I moved to Plainfield and I needed to have four sheer panel curtains cut and hemmed from 84 inches to 64 inches, because of the presence of a radiator. Each panel at Linen N Things costs me $14.99,... More

I moved to Plainfield and I needed to have four sheer panel curtains cut and hemmed from 84 inches to 64 inches, because of the presence of a radiator. Each panel at Linen N Things costs me $14.99, so the total for all 4 was $60.00. When I picked up my curtains they charged me $70.00 to cut and hem them; more then it would have cost me to buy brand new curtains at a shorter length. Needless to say I was shocked and outraged! I dropped the curtains off on October 19 and they were not ready until October 27. I have had things hemmed before and in my wildest imaginings even a high end price of $10.00 a panel would at least be in the realm of decency, but $17.50 a panel, absurd and a rip off. As you can guess, G.O. Kellers will not be my new cleaners.
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