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Express Flooring
Category:
Construction & Repair
8028 N 27th Ave
Phoenix,
Arizona 85051
Express Flooring
Attn: Management
July 9, 2008
Dear Management,
I have recently utilized...
More 5 months ago
Express Flooring
Attn: Management
July 9, 2008
Dear Management,
I have recently utilized your company for the purchase and installation of both tile and carpet flooring. In the process of our lengthy and extensive remodel, we have used various companies, from the local hardware store, to Lowes and Home Depot, to painters and cabinet makers. In each and every instance, we have been disappointed and angered by the level of customer service and product delivery. In each instance, that is, with the exception of your company.
In the case of our tile purchase and installation, we were pleased with the service, timeliness, cleanliness, and overall outcome. However, our carpet purchase had a snag when the wrong carpet was delivered for our installation. In this situation, one of your employees in particular, Andrea Baucon, went above and beyond your normal quality service. She worked diligently on our behalf to get the carpet delivered from Phoenix to Tucson. She kept in contact with me throughout our planned installation date annd even provided me with her personal cell phone number for after office hours. In addition your installers (Hector's team) came at 4:30 pm to install the carpet the day before the 4th of July and were quick, pleasant, and effcient. Although the dust has barely settled, I'm sure if I do encounter a problem with either of our installations, that your company and its employees will work to solve any problems to our satisfaction.
Please pass along my thanks and appreciation to your team members and know that I will recommend your company at any and every opportunity I find.
Sincerely,
Cristy N. Zamorano
I just want to say a couple of things regarding my appt. last night with Neil and Mike.
First they were on time (which is so wonderful)
Second they treated both my brother and myself with the utmost respect
Third - we had one hell of a time during the whole process. They listen to what we were saying and they were very impressed with the knowledge that my brother has. So again I just wanted to let you know that those two people made the purchase of my carpet the best experience for which I have had so far with your company. Keep up the good customer service.
We had a blast with them both - the carpet which we picked out is just so beautiful and warm feeling through out the house.
The price was good - but thought it could be a little less (wishful thinking)
Have a super day!
Suzette whipkey
Customer Liason
Builder Liason
California Closets
Phoenix, Arizona
Pros: Here is what people are saying about express flooring
Cons: People dont complain about how good someone is.
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I recently finished an extensive kitchen remodel project and purchased my cabinets from Diamond...
More 10 months ago
I recently finished an extensive kitchen remodel project and purchased my cabinets from Diamond Kitchen and Bath. My salesman was great to work with and did an excellent job of designing my kitchen, utilizing all of the available space. He took a lot of time in explaining all of the design and cabinet options allowing me to come up with a great kitchen at a price that beat every other kitchen dealer in Phoenix including Home Depot and Lowes. The installation was very professionally done, and the installer was extremely talented at his job. He even made sure the cabinets and floor were cleaned up before he left. The job was monitored by the field supervisor from beginning to end in order to ensure that everything went smoothly. The kitchen turned out fantastic and my wife could not be happier. I would very highly recommend Diamond Kitchen and Bath to anyone thinking of purchasing a new kitchen.
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When our air conditioning went out last year we were so upset - we didn't have a ton of money to...
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When our air conditioning went out last year we were so upset - we didn't have a ton of money to spend but we needed our a/c fixed right away. This place was honest and fair. They didn't tack on extra costs or tell us "more needed to be fixed". They stuck with their original estimate which was already very low. The staff was friendly, pleasant, and honest and they arrived promptly. We almost didn't even notice our A/C was out it was fixed so fast! We reccomend them to all of our friends and neighbors!
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Are you dealing with a water damage emergency from a leaky faucet, leaks from a water supply line,...
More 11 months ago
Are you dealing with a water damage emergency from a leaky faucet, leaks from a water supply line, flooding from an appliance, fire damage, broken water pipes, an overflowing toilet or tub?
Helping Hand Restoration Services of Arizona, fire and water damage clean-up professionals are 24-hours on-call for any flood or structural damage emergency.
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My kitchen cabinets turned out so nice the quality and finish was perfect. I did 2 different stain...
More 11 months ago
My kitchen cabinets turned out so nice the quality and finish was perfect. I did 2 different stain colors & doors styles for a great price!! They were able to fit my budget.I will use you guys again in all my upcoming projects.
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Your Handyman
Category:
Construction & Repair
1729 W. Glenrose
Phoenix,
Arizona 85015
(602) 266-5409
This guy is a one man shop and he is VERY ncie and helpful. I had a list of small things around...
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This guy is a one man shop and he is VERY ncie and helpful. I had a list of small things around the house that needed repaired and he got to it right away. He charged me barely ANYTHING for all the work I saw him do - prices were extremely reasonable. The clean up was impressive also. He didn't leave a mess at all and when he was finished my home was back to normal and working again! I've called him a couple times since, too and always the same result.
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Great people to contact in case of an emergency, They come at once and there quality of service is...
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Great people to contact in case of an emergency, They come at once and there quality of service is good. They came over immediately to tend to our pipe leakage and charged moderate prices. We would definitely call them again should the need arise
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There attention to detail is amazing. And the quality is awsome. The drawers close so nice and...
More 1 year ago
There attention to detail is amazing. And the quality is awsome. The drawers close so nice and there are so many fun things like spice rollouts.
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Hicks Safe & Locks
Category:
Vaults & Safe Equip
2336 N 32nd St
Phoenix,
Arizona 85008
(602) 955-8966
This is a family owned locksmith service. The technician was able to rekey all my locks to one...
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This is a family owned locksmith service. The technician was able to rekey all my locks to one key, and make the key on the spot. He was also able to make a key for the soda machine that I have on my patio by my pool. This was definitely expert service that the technician gave.and will call them again if I need them. They are busy and I had to book them several days in advance. The plus side of this Hicks Safe and Locks is that they can make and rekey
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Home Depot
Category:
Construction & Repair
7333 Mcdowell
Phoenix,
Arizona 85035
(623) 849-1200
This home depot is very nice. I was shopping for ceiling fans, and they have a large selection,...
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This home depot is very nice. I was shopping for ceiling fans, and they have a large selection, and a good range of prices. Lots of employees at the registers, and very short lines!
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