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I recently moved to Pasadena and have taken both my cat and my dog to Foothill Veterinary Hospital. I have not had to wait more than 15 minutes even though they do not have appointments. The... More
I recently moved to Pasadena and have taken both my cat and my dog to Foothill Veterinary Hospital. I have not had to wait more than 15 minutes even though they do not have appointments. The hospital and exam rooms are very clean. On both occasions, I saw Dr. O'Dwyer and I believe that she gave my pets the best of care. She was courteous, thorough, answered all of my questions, and was very compassionate. My cat is usually very nervous and aggressive during his veterinary visit and she was able to calm him down enough to do a physical exam. Dr. O'Dwyer took the time to explain all of my options and I was satisfied with the overall experience. Foothill's prices are reasonable compared to other veterinary hospitals in the area. I will continue to take my animals to Foothill and would recommend my friends and family to go there as well.
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Foothill vet is very convenient (close to home) with great hours and very clean. Usually the wait time is minimal, and I like the fact that there is no appointment necessary. They are usually very... More
Foothill vet is very convenient (close to home) with great hours and very clean. Usually the wait time is minimal, and I like the fact that there is no appointment necessary. They are usually very fast and efficient there - which can be good but sometimes may feel like it is too much like assembly line service! I did have a bad experience with a very rude and condescending vet (Dr. O'Dwyer). I will never deal with her again! She should not working in a field that deals with people. Other vets there seem ok - but I do believe the prices are on the high end and they do push meds and antibiotics which I do not like. I wish I knew of another Dr/facility I really truly like in the area - but for now I go there solely for the convenience.
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_Negative: Sell, Sell, Sell any and all additonal procedures
Curt and dismissive office staff
Postive: Clean waiting room
Walk-in appointments
As a first time client... More
_Negative: Sell, Sell, Sell any and all additonal procedures
Curt and dismissive office staff
Postive: Clean waiting room
Walk-in appointments
As a first time client with my pet, I wanted routine vaccinations and a chance to check out the hospital. My long term vet retired and I am looking for a new and trust-worthy doctor.
The veternarian within the first minute launched into several hundred dollars worth of recommendations for my healthy pet. Full blood panel to make sure she is healthy, eye specialist, tartar cleaning, and so on... . Hello...we are in a recession!
Get a second opinion before agreeing to any procedures unless you have cash to burn.
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I love that you can walk in at your convenience, and it's even more important when something is really wrong with your pet and other vets will demand an appointment even if it's an emergency during... More
I love that you can walk in at your convenience, and it's even more important when something is really wrong with your pet and other vets will demand an appointment even if it's an emergency during normal business hours.
The most important thing is that Dr. Bell and Dr. Lippincott are amazingly thorough doctors, and I've had good experiences (though have seen her less times) with Dr. Andrews as well. You can request the doctor you prefer, and even without asking they will try to accommodate your pet with their usual doctor unless it is his/her day off. It can get expensive but you can trust your pet is being well taken care of.
Unfortunately, I too have had a bad experience with one of the younger female doctors there... she was arrogant and impatient, so you know that she can't be very good if she won't listen to the symptoms that only the pet's owner can know. I can't remember her name but I think it starts with a d, not sure. If you can avoid her this is a good hospital with good doctors and vet techs. They also have an overnight staff which you might be surprised to know that not all vets do, so always ask if you need to hospitalize your pet anywhere else.
I deduct 1 star only for the price and that one bad doctor, everything else is great!
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Best hospital around. I wouldn't take my pets anywhere else. Dr. Bell and his staff are great! Trust them 100%. All of my pets have been seen there for over 24 years.
Best hospital around. I wouldn't take my pets anywhere else. Dr. Bell and his staff are great! Trust them 100%. All of my pets have been seen there for over 24 years.
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I brought my pet in here for care and saw Dr. Beyer. The care was adequate. A few weeks later my pet was stolen and the person who took it went to this very same hospital and saw the very same vet.... More
I brought my pet in here for care and saw Dr. Beyer. The care was adequate. A few weeks later my pet was stolen and the person who took it went to this very same hospital and saw the very same vet. Even though the Dr. Beyer had seen my pet in detail less than a month prior and I had posted a missing sign at the clinic, no one noticed!! In the end I did get my pet back (without any help from Foothill) but Foothill needs to be more vigilent in identifying lost/missing/stolen pets, especially when there are multiple photos on a poster in their very own waiting room!!
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My dogs love the staff at Foothill Veterinary Hospital and I have been a very happy customer for over 20 years. We have always been treated kindly, have had all our questions answered, and I have... More
My dogs love the staff at Foothill Veterinary Hospital and I have been a very happy customer for over 20 years. We have always been treated kindly, have had all our questions answered, and I have always been impressed with the quality of care that my dogs have received. When my dog suddenly developed a tumor, she was cared for quickly, and we were referred to specialists who worked with the doctors at Foothill to treat her in the most humane and efficient manner. I can always request a specific doctor, and often do if I am bringing a pet back multiple times for a single condition. However, I find that all of the doctors are knowledgeable, willing to answer questions and quite good at putting me at ease concerning my pets' care. I would recommend them to any pet owner.
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I had to take my dog for her shots. It's a walk in clinic so there was a line and a bit of a wait. That was fine but the staff is not too friendly and acts like you're a bother to them. I'd go... More
I had to take my dog for her shots. It's a walk in clinic so there was a line and a bit of a wait. That was fine but the staff is not too friendly and acts like you're a bother to them. I'd go again in a pinch but not for primary care for my dog.
Pros: no appointment needed
Cons: rude
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Dr. Lippincott and Dr. Bell have both practiced over 35 years and Dr. Andrews 20. This facility is spotless and the prices are fair for the excellent care. I have been a client for 20 years, 3 dogs... More
Dr. Lippincott and Dr. Bell have both practiced over 35 years and Dr. Andrews 20. This facility is spotless and the prices are fair for the excellent care. I have been a client for 20 years, 3 dogs and used them for everything including boarding. They have treated my Therapy Dog and those I have referred with excellent care. When was the last time you ran into your Vet with his dog at a pet store and he bought your dog a 40 lb bag of food. That's what kind of people they are. They have generously donated supplies to Military Working Dogs currently deployed in Iraq. They have always gone above and beyond to accommodate me and Indy in any way possible.
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Uncaring staff, unnecessary tests, no answers...need I say more? Be sure to get a second opinion before your pet's health is compromised. I would not recommend to anyone.
Uncaring staff, unnecessary tests, no answers...need I say more? Be sure to get a second opinion before your pet's health is compromised. I would not recommend to anyone.
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