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Volkswagen Pasadena
Category:
Volkswagen Dealers
130 N Sierra Madre Blvd
Pasadena,
California 91107
Pasadena Volkswagen:
A few months ago I purchased a 2009 California Jetta and I absolutely love...
More 5 months ago
Pasadena Volkswagen:
A few months ago I purchased a 2009 California Jetta and I absolutely love my car. It looks great, it drives great and I could not be any happier! After a couple months when the weather started getting hot, I noticed that the front middle vents were not blowing air like I thought they should. I decided to take it to the dealership to have it checked and was completely blown away with the great service I received. I was greeted immediately when I walked through the door and spoke with Norman Harrold. After explaining that my vents were not working properly he immediately checked my car and wrote up a repair order and he also offered to have a courtesy check done on my car as well. I was a little worried how long it would take because I had my car there in the evening and it was July 3rd and I did not want to be without my car on a holiday weekend. Norman informed me that it would be finished that evening and offered to have it delivered to my house since I live locally. I couldn't believe it! I actually thought he was joking. About two hours later I received a call that my car was finished and they were outside in my driveway, parking it at my house. My vents were fixed and blowing correctly and my car was even washed and vacuumed. It looked just as beautiful as the day I bought it. I was very satisfied with my service and there is no other dealership I would ever take my car to.
Sincerely,
Melanie W
A very satisfied customer!
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Vj's Auto Service
Category:
Auto Repair & Service
400 N 1st Ave
Pasadena,
California 91106
Overall a good expereince. Guys at this place clearly know what they are talking about. Brought my...
More 8 months ago
Overall a good expereince. Guys at this place clearly know what they are talking about. Brought my car to the dealer a few months ago for a problem, supposedly they fixed it. Then my car broke down, VJ's was the closest shop so I got towed there by AAA. These guys were able to CORRECTLY diagnose my car and actualy fix it without breaking my bank. Everyone was nice and I got lots of updates while the car was being diagnosed and repaired. Would definitely bring my car back.
Pros: Great waiting room with internet
Cons: If I find any I will post it in the future.
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Vince's Auto Service
Category:
Auto Repair & Service
3230 E Colorado Blvd
Pasadena,
California 91107
(626) 792-5853
This mechanic offers helpful and reliable auto service for all makes of cars. The employees are...
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This mechanic offers helpful and reliable auto service for all makes of cars. The employees are friendly and made me feel that I wasn't being ripped off. The service was fast service with minor recommendations for upgrades while completing the work.
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Thorson Motor Ctr
Category:
Pontiac Dealers
3456 E Colorado Blvd
Pasadena,
California 91107
Everyone always says, stay away from the dealer, they are too expensive. I was put into a...
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Everyone always says, stay away from the dealer, they are too expensive. I was put into a situation whewe I was stuck into useing a local dealer. Well, let me be brief, with the experience that I had at Thorson's, I WILL NEVER AGAIN use an independant dealer. The product knowlege that these people have is awe-inspiring. The mechanic that was working on my truck took the time to show me just what was wrong with my brakes, and then went on th repair, not only my origional complaint, but managed to fix a few other minor glitches that were caused by other repairs AT NO EXTRA charge to me. My G.M. Dealer WILL BE my only source for my automotive needs.
PROS: Excellent Product Knowlege
CONS: Open Saturday
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Every time I go for auto service, the service writers are quick to listen and suggest more service...
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Every time I go for auto service, the service writers are quick to listen and suggest more service that I want. They never do oil changes while you wait and they always say they are short handed that day. Luckily I have a second car to drive. Recently, I had warranty work done, and it took a week. No apology and I was given a dirty car back.
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Team Chevrolet Inc
Category:
Chevrolet Dealers
3003 E Colorado Blvd
Pasadena,
California 91107
(800) 485-0880
Every time I go for auto service, the service writers are quick to listen and suggest more...
More
Every time I go for auto service, the service writers are quick to listen and suggest more service that I want. They never do oil changes while you wait and they always say they are short handed that day. Luckily I have a second car to drive. Recently, I had warranty work done, and it took a week. No apology and I was given a dirty car back.
PROS: I can take the light rail home.
CONS: Expensiveand impersonal
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Symes Cadillac Inc
Category:
Land Rover Range Rover Dealers
3475 E Colorado Blvd
Pasadena,
California 91107
These people are a rip off. I took my 2000 Land Rover for a 90K mile checkup. They told me I...
More 1 year ago
These people are a rip off. I took my 2000 Land Rover for a 90K mile checkup. They told me I needed $7000 worth of work. They couldnt give me a breakdown of how they came up with $7000 for 3 days. They kept telling me the part was $2500 . I kept asking where the rest came from. They wrote some chicken scratch on paper and faxed it to me. I couldnt understand why they couldnt email me a clear breakdown. After 3 days and a breakdown, they were able to drop the price to $5800. Quite significant. I had to rent a car meanwhile. I couldnt afford to fix the car and it wasnt worth it financially so i picked it up had to pay the $375 for 3 hours of diagnostic ( why if it took 3 hours did i have to wait 3 days?) I took it to my mechanic who said nothing was wrong and then i sold it to someone who took it to their mechanic who ran $200 of tests and said it was in great shape. Go figure, so I lost $375 and the 3 days of car rental . These are DISHONEST PEOPLE taking advantage of people that appear to have $ to throw away. I WOULD NOT RECOMMEND THEM
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