Went here for the first time this weekend with my husband and seven-year old son. Was initially put-off when no one greeted us and our first interraction with the host was a hand-in-the-face as he... More

Went here for the first time this weekend with my husband and seven-year old son. Was initially put-off when no one greeted us and our first interraction with the host was a hand-in-the-face as he walked past us to sit a regular who entered after us. All was forgiven, however. The host, perhaps knowing his faux pas, was extremely gracious thereafter. Our server was wonderful -- after admitting our ignorance of Italian wines, he didn't talk down to us but recommended a wonderful bottle that paired perfectly with our meal. And our meal!!!! Everything was delicious!!! We started with the artichoke bottoms with shrimp and a glass of presecco -- palatte pleasing to the extreme!. Next, the melon and prociutto was simple and perfect. My husband had the spinach pasta with bay shrimp, I had the spinach pasta with chicken and my son had a half-order of the tortellini with prociutto, peas and cream. We were all fighting over who's was best. We were drooling over the carpaccio delivered to our neighbor and have promised to order that next time. We sat towards the back of the restaurant in warm/cozy table. It was a fabulous family meal. We couldn't believe our tab when the check came!!! It was the deal of the century. We will most definitely return and cannot wait until our next meal at Osteria. Pros: Fabulous Food at Fair Prices for the Whole Family Cons: Can't think of any
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Reviews of Osteria fall into one of two categories-either they loved the food or they hated the terrible service. And that's the thing about Osteria, both are right. The owner, a short man with... More

Reviews of Osteria fall into one of two categories-either they loved the food or they hated the terrible service. And that's the thing about Osteria, both are right. The owner, a short man with curly hair, is horrible. He is drunk a lot of the time and is mean and rude to customers on a regular basis. So, while his staff are generally not bad, they know that if they're rude, whatever they dish out won't be nearly as bad as what the owner will say to you. The customer doesn't have any recourse and everyone knows it. You want to speak to the manager or owner? Good luck. Case in point. We were there about a week ago and the two guys next to us complained that there was a hair in one of the dishes (a gray hair, this guy had brown hair). The waiter apologized and took the dish away to replace it. A few minutes later though, the owner came wandering over saying that "he could order anything he wanted as long as it's not the same dish". When the customer said that he really liked what he originally ordered, the owner, I kid you not, said "why are you being such an a**h*le?". The guy was STUNNED(and so were we)but held it together pretty well. They went back and forth for a few minutes in which time the owner also called him a d*ck. Finally, and without apology, the owner wandered off and started randomly talking to people and picking up their kids. It was WEIRD. The waiter tried to apologize saying "you know, Italian temper" but clearly the staff have no control over him. We knew this guy had a reputation but it was like nothing I've ever seen before. He was also answering the phones and since he was so clearly drunk, that would explain the lost reservations in past reviews. Regardless, the place is packed every night. The food IS good so, apparently at the end of the day, he can treat people any way he likes and he still packs them in. Pros: Good food - try the carpacio, linguine w/shrimp Cons: Horrible owner - rude to customer daily
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At first when we entered the restaurant, we had a 7:30pm reservation, but still had to wait 'till 8pm to get seated. We sat down at the table and they did not even ask us for our drink order or if... More

At first when we entered the restaurant, we had a 7:30pm reservation, but still had to wait 'till 8pm to get seated. We sat down at the table and they did not even ask us for our drink order or if we wanted any wine. Lucky for us we didn't order any wine or we would be very upset that they didn't ask us. We started right away with order our main dishes and the dishes came out hot. The food was excellent here at Osteria. I had the Spinach Fettuccini with shrimp in a cream sauce. The sauce was not too creamy, the pasta was delicious because it was just right being not too soft and not too hard. Don't expect to get more water because they never filled our water again. Guess that is the treatment if you don't buy wine... Overall.... great food, but don't expect great service... Pros: good food Cons: bad service
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The calamari steak is heavenly. If you plan to go to this restaurant, do not make the mistake by ordering anything else. This restaurant is moderately priced and has a casual atmosphere. The tables... More

The calamari steak is heavenly. If you plan to go to this restaurant, do not make the mistake by ordering anything else. This restaurant is moderately priced and has a casual atmosphere. The tables are close together, so don't expect much privacy.
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Osteria is great. The food is excellent, piping hot and very reasonably priced. I love the calamari steak, but you can't go wrong with any dish. We recently split a small Caesar salad and had very... More

Osteria is great. The food is excellent, piping hot and very reasonably priced. I love the calamari steak, but you can't go wrong with any dish. We recently split a small Caesar salad and had very generous portions. They don't have the best wine list for wine by the glass. We ended up getting a bottle of Thomas Fogerty Chardonay that was perfect with a great meal. PROS: Great food, reasonably priced CONS: a bit small and sometimes very hurried
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The hostess is VERY RUDE and bad attitude. After we were seated and reading menu, the hostess came with very rude attitude that we have to leave the table if we have not ordered yet. We were... More

The hostess is VERY RUDE and bad attitude. After we were seated and reading menu, the hostess came with very rude attitude that we have to leave the table if we have not ordered yet. We were waiting for our guests. Since we were "threaten" to order, we have to make our order before our guests arrived. We have never had such bad experience before. When one had such a terrible experience, no one feel like enjoy the food anymore ... This is not the first time we had bad service in Osteria. If you have important date or meeting, don't pick osteria. Cons: bad service, crowded
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Simply the best! Food is great - fresh salads, pasta done just right. We like it our kids like it. The service always is courteous and warm. They are very sweet to the kids. The spinach salad and... More

Simply the best! Food is great - fresh salads, pasta done just right. We like it our kids like it. The service always is courteous and warm. They are very sweet to the kids. The spinach salad and the spinach ravioli are a family favorite. Reservations are recommended. Give yourself time to park. A busy place but you have not tried it then do so.
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Osteria is reliable in serving a great meal. Many waiters have been there for a long time and are very efficient. It is not a quiet setting, but a warm and crowded one (difficult to move around at... More

Osteria is reliable in serving a great meal. Many waiters have been there for a long time and are very efficient. It is not a quiet setting, but a warm and crowded one (difficult to move around at times). The chairs are somewhat uncomfortable, but perhaps they don't want you sitting for too long since there are always more customers waiting! Location is great too.
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The Italian food here is good, and quite authentic, but the service is among the worse I've experienced. It seems especially bad because the slights appear to be intentional and they do not even... More

The Italian food here is good, and quite authentic, but the service is among the worse I've experienced. It seems especially bad because the slights appear to be intentional and they do not even pretend that customers that they know (and who appear to be among Silicon Valley's well to do's) are treated much better than everyone else. For that reason alone, I will not give them my business. Pros: Good food Cons: Bad service, Favoritism
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I really like the whole package at Osteria. The food is great. I personally love the shrimp over green pasta with cream sauce (can't remember the exact menu item name). The cream sauce is very... More

I really like the whole package at Osteria. The food is great. I personally love the shrimp over green pasta with cream sauce (can't remember the exact menu item name). The cream sauce is very light, not thick and gooey like other places. It feels like a 'hip' restaurant, though I'm not necessarily a hip person. It does get crowded, but I think they take reservations.
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