I got a rent-to-buy DVD player with surround sound from this store. When I picked up the equipment, they couldn't find the remote control but told me to call back the next day and they'd have it for... More

I got a rent-to-buy DVD player with surround sound from this store. When I picked up the equipment, they couldn't find the remote control but told me to call back the next day and they'd have it for me. After a month of calling, stopping by and getting nothing but promises, they finally found the remote. They messed up my paperwork and it took a temp worker from another Rent-A-Center location to straighten that out. The guys who work here remind me of used car salesmen - they'll promise you anything but never deliver. I've since switched my account to another store where the clerks are on the ball.
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