I took my cat to this vet for his annual rabies vaccine. The receptionist was very friendly when I called to make the appointment.
On the day of my appointment, I arrived 15 minutes late. I don't have a cell phone so, I did not call them to tell me I was late. I fully expected to have to reschedule my appointment. When I arrived, I apologized and they bent over backwards to be nice to me and my cat.
My appointment lasted for one hour. They explained that they do this for all new patients (charging them the same rate for a routine appointment). This was the first vet to point out that my cat was borderline on being overweight (I would have never guessed that). He spent ample time explaining every thing I asked about my cat. This was the most informative vet I have ever been to.
I highly recommend this veterinary clinic!!