I spoke with a salesman on the phone who assured me he could help with my situational challenge in finding a car. I was very honest and told him all the drawbacks so I wouldn't be wasting my time or his. He still insisted he could get financing for me. When I went to the dealership, he refused to show me the type of vehicle I was interested in, tried to get me to buy their bottom-of-the-line Cavalier (try putting 2 large boys in that back seat!) and then insisted I test-drive a 5-year-old ugly Astro van. When I told him I didn't think we would be doing any business because he wasn't being honest or listening to me, he refused to give me back my driver's license unless I would sign a finance agreement! At this point I started to cry and the manager came rushing over to see what was wrong. The salesperson started lying to him about what happened but my kids told the manager what they heard, and he ushered us out the door with my license and his apologies. My WORST car-buying nightmare ever!!
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