I am not sure why I keep going back. On several occasions I have ordered pick up from this place and a good 90% of the time there is a mistake. Once I ordered Gorgonzola cheese to be added to a... More

I am not sure why I keep going back. On several occasions I have ordered pick up from this place and a good 90% of the time there is a mistake. Once I ordered Gorgonzola cheese to be added to a salad. I went and picked it up, drove home, and then realized there was no cheese. I called to ask what happened to my cheese and the girl told me they were out, okay, why did you charge me for it? They offered to give me a free meal on my next visit, I thought this was nice, but when I asked about comping the cheese she said the free meal was in lieu of the cheese. Umm... no I will not pay for something I did not receive. I used the comp to get a sandwich one day, it took a while for them to find my name for the comp, they should have a better system. I brought my sandwich home and it was soggy, I should have learned my lesson about checking the food before I leave the restaurant. Oh and for some reason I was always think this will be a cheap alternative to other restaurants in the area but I always end up spending at least $30 for dinner. So again, I want to like this place but.... I don't.
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awesome Pros: great food, great price Cons: none!

awesome Pros: great food, great price Cons: none!
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When Pitfire pizza started delivery service, my husband and I were so excited. The second time we ordered, we were not told that a new delivery fee of $6. Furthermore, we were not told that one of... More

When Pitfire pizza started delivery service, my husband and I were so excited. The second time we ordered, we were not told that a new delivery fee of $6. Furthermore, we were not told that one of the items we ordered was no longer on the menu. Instead, the restaurant sent some other dish (which was disgusting). Luckily, we don't have food allergies, because we thought they had just changed the recipe (why it looked different) until we took a bite. I called Pitfire to complain about this nasty concoction they sent instead of their yummy (no longer on the menu) mac and cheese. The manager apologized that the person who took the order didn't notify us of the menu change. She offered us a free meal upon our next order. I was pleased with this offer. Upon placing my next order, I was told they had no record of the offer nor did the manager even get on the phone to speak with me. The hostess just said, "we don't have your name on file" and was silent even upon telling her that I was very upset and would never eat there again. She didn't apologize or even offer to help. You've lost our business. I highly recommend you train your employees for better customer service and that you follow through with your promises. This type of treatment sends a message that your establishment doesn't care about it's customers. You've lost our business and I was thinking of trying your catering for monthly meetings (catering for 15-25 people multiple times a month). Not anymore. Pros: Good food Cons: Didn't tell us menu had changed and just sent random food
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Wow... 10" pizzas, thin slices.. with really fresh ingredients.. I went for the first time 3 days ago.. I loved it.. Im glad I work in downtown...This will be a great lunch spot... This time i'll... More

Wow... 10" pizzas, thin slices.. with really fresh ingredients.. I went for the first time 3 days ago.. I loved it.. Im glad I work in downtown...This will be a great lunch spot... This time i'll try the pasta!! Pros: Great food!! Great everything.. Nice People Cons: Maybe parking but not really a CON
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My daughter & I adore this place - the staff are nice, the place is clean, the food is great & the prices are good. It's always a lovely night out....

My daughter & I adore this place - the staff are nice, the place is clean, the food is great & the prices are good. It's always a lovely night out....
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they have a great selection of food here. they have a menu that stays the same, but each season they offer something new up on their chalk boards. but the food here is great, you really can't go... More

they have a great selection of food here. they have a menu that stays the same, but each season they offer something new up on their chalk boards. but the food here is great, you really can't go wrong, and they have sangria and beers too which is awesome when you want to grab a lunch with a friend. the service is always good too.
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This place is known for their pizzas OMG yummy! But when you have already blown your diet they have yummy salads as well, especially the tuna nicoise salad. The location is great, park your car... More

This place is known for their pizzas OMG yummy! But when you have already blown your diet they have yummy salads as well, especially the tuna nicoise salad. The location is great, park your car down at HOWS parking structure and walk one block down Lankershim....you'll be glad you did. OR you can take the Metro Red Line to North Hollywood and walk two blocks down Lankershim.
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ummmm good....i really liked the pepperoni they use its pretty spicy and tastes great....I recommend this place

ummmm good....i really liked the pepperoni they use its pretty spicy and tastes great....I recommend this place
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I would give this place much higher marks if it wasn't for it's location; situated at the corner of Lankershim and Magnolia in a crowded NoHo district. However, the food is good and the service is,... More

I would give this place much higher marks if it wasn't for it's location; situated at the corner of Lankershim and Magnolia in a crowded NoHo district. However, the food is good and the service is, too.
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Pizza, Pasta and perfect prizes what more can you ask for..They atomsphere is great and the service is wonderful. Pepperoni, pineapple and Jalapeno pizza. Try it Yum Yum

Pizza, Pasta and perfect prizes what more can you ask for..They atomsphere is great and the service is wonderful. Pepperoni, pineapple and Jalapeno pizza. Try it Yum Yum
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