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I want to share with the Yelp Community my experience today with Paul's Washer and Dryer Repair. We had service company and did not get a good vibe about what they quoted us. Spending time with us... More
I want to share with the Yelp Community my experience today with Paul's Washer and Dryer Repair. We had service company and did not get a good vibe about what they quoted us. Spending time with us on the phone, to our surprise David stated that quote was fair and we should repair the machine.
How many companies treat people like this?
We feel more confident in having our washer repair.
Should we need another repair, we will use Paul's.
Patty and Mike
Pros: Patient and Honest.
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Thank You. I would like to share our Families experience of Paul's Service. We had another company at our home, they simply could not fix the machine, they were frustrated and we had no clean... More
Thank You. I would like to share our Families experience of Paul's Service. We had another company at our home, they simply could not fix the machine, they were frustrated and we had no clean clothes. We read about Paul's and decided to give them a shot. Within in a hour they had found and solved the problem. We love our front load, but it can be a bit emotional. There was a hair pin stuck in the basket. We could not be more happy with their work and with having clean clothes. In this day and age we need more companies like these guys.
Sondra
Pros: Local, Hoenst and Family Owned.
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After having previous appliance repair experiences that were terrible, I was not looking forward to finding a company to work on my washing machine. But after discovering Paul’s Washer & Dryer... More
After having previous appliance repair experiences that were terrible, I was not looking forward to finding a company to work on my washing machine. But after discovering Paul’s Washer & Dryer Repair, I have renewed faith that knowledgeable, quality and honest repair people do still exist! Paul’s Washer & Dryer repair is a hands-on, personal service company.
Paul’s is not a huge company with a frustrating automated phone system. I spoke to Dave about a washer part than needed to be replaced. He took the time to discuss it with me and showed that he was completely familiar with the problem. David also recommended that I have my dryer cleaned out since I’d never had that service performed before. He quoted me a very reasonable price over the phone and gave me an actual appointment time (unlike the big service contract companies that give you a window of four hours).
The morning of my scheduled appointment, I got a call from David saying that they would need to reschedule because the technician was behind schedule. I wasn’t thrilled about having to reschedule, but now that I know the company is completely hands-on and does all their own work, I can understand if things come up. David said that he would come out with his technician for the rescheduled appointment.
David and Oscar were timely, professional, clean and courteous. They removed and replaced the part on my washer and also checked out my dryer. David said that my dryer was very clean as it was, and therefore didn’t need further cleaning. He added that doing unnecessary work can sometimes bring about other issues. He could have easily gone through the motions of cleaning my dryer and charged me for it, but he didn’t. So I ended up paying less than what I had been quoted.
I highly recommend Paul’s Washer & Dryer Repair and only wish they serviced other appliances as well!
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Our Front Load Whirlpool Washer would not drain and our clothes were stock. We called around and it was not easy to actually talk to somone till we came across Paul's Washer and Dryer. After... More
Our Front Load Whirlpool Washer would not drain and our clothes were stock. We called around and it was not easy to actually talk to somone till we came across Paul's Washer and Dryer. After speaking with David we knew we found a good company. David arrived on time this morning and took care of the problem. A sock in the pump and back in business.
We will tell our friends,
Sara
Pros: Professiona, clean and honest.
Cons: Only works on washers and dryers.
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I can not convey how much we appreciate Paul's Service. On a Holiday weekend with Family in town our Maytag breaks, not so easy to find the Maytag repairman who speaks english. So we find Paul's... More
I can not convey how much we appreciate Paul's Service. On a Holiday weekend with Family in town our Maytag breaks, not so easy to find the Maytag repairman who speaks english. So we find Paul's service and the machine is rock'n.
We can could not ask for more.
Thanks,
Alex.
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The day before Thanksgiving with a baby at home and company coming in, our washer stops spinning. I am in a panic thinking we need a new machine, what to do? I read some reviews and decided to... More
The day before Thanksgiving with a baby at home and company coming in, our washer stops spinning. I am in a panic thinking we need a new machine, what to do? I read some reviews and decided to give Paul's Service a call, glad we did. David was at our home that day, a lid switch broke on our machine, simply a pleasure to deal with.
This company is something from another time. Honest, professional, clean and local.
Bob S.
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The day after Thanksgiving the dryer stops working. We use Citysearch for some many recommendations, we gave Paul's Service a call. They were simply friendly, helpful and were at our home the same... More
The day after Thanksgiving the dryer stops working. We use Citysearch for some many recommendations, we gave Paul's Service a call. They were simply friendly, helpful and were at our home the same day. Rare, so professional, polite and clean. Our dryer is working perfectly and for less than what was quoted.
We could not have asked for more.
Pros: Local, Professional, Polite and Great Price
Cons: None
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We have a happy washer thanks to Paul's Washer and Dryer Repair. Our machine broke yesterday and with two-children not a good thing. We called Sears they gave us a date of 3-weeks, after reading... More
We have a happy washer thanks to Paul's Washer and Dryer Repair. Our machine broke yesterday and with two-children not a good thing. We called Sears they gave us a date of 3-weeks, after reading the reviews we gave Paul's a call. David answered the phone he was friendly took his time in getting a description of our machine's ills.
Arriving on time, David was professional, polite and friendly.
Our machine is working for the exact price he quoted.
What is written about Paul's Washer and Dryer Repair is very true.
We strongly recommend this company.
Pros: On time, polite, clean, professional and a local of Los Angeles.
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That is all I can say, Paul was great and our dryer is working. We called another company and that experience left us feeling a bit concerned we would find someone to fix our machine. After... More
That is all I can say, Paul was great and our dryer is working. We called another company and that experience left us feeling a bit concerned we would find someone to fix our machine. After reading the reviews about Paul's Washer and Dryer Repair we gave them a call.
Paul was polite and interested in our problem.
Arriving on time, with all the tools and parts in hand our machine was working within an hour.
Thanks
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Of course the washer has a nervous breakdown before the long weekend. Our housekeeper placed an old rug in our washer and it fell apart. I called Paul's based on the reviews, David could not have... More
Of course the washer has a nervous breakdown before the long weekend. Our housekeeper placed an old rug in our washer and it fell apart. I called Paul's based on the reviews, David could not have been more polite and spent time to give us an estimate.
Within a few hours David was at our house, we could not believe it but after some time, showing patience and professionalism, the machine was up and running.
They exceded our expectations, and they specialize in washers and dryers, what a deal.
Clean
Honest
Professional
We highly recommend them.
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