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Yankee Candle
Category:
Uncategorized
1084 Northbrook Court
Northbrook,
Illinois 60062
(847) 498-0799
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Wolf Camera
Category:
Uncategorized
31 North Skokie Boulevard
Northbrook,
Illinois 60062
(847) 205-0206
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Willows Radisson
Category:
Uncategorized
Northbrook,
Illinois 60062
(847) 493-6930
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Wild Bean Cafe
Category:
Uncategorized
1998 Willow Road
Northbrook,
Illinois 60062
(708) 343-0235
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I have been ordering from this company for years and have never had a problem or had to deal with...
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I have been ordering from this company for years and have never had a problem or had to deal with the customer service department. That is until last month when I ordered an Electronic Sudoku Game and was sent Smith & Wesson® Bullseye Combo Kit instead.
I had promptly put the return address sticker on the box and walked down to the post office where I was told I would have to pay $6.95. Are you kidding me? Seems that I actually asked that question out loud because the woman behind the counter said no I am not. I paid and when returned home sent an email to Lakeside asking when I would be reimbursed for the shipping cost I had to lay out for their mistake. Four days and three phone calls later I was told that the only way that they would pay that money back was if I had the receipt of payment and had sent the package insured and used the requested return label.
I have checked the page more then 5 times to see where it had said that, well it does not say it anywhere, so I made one more call to ask about it and was told that if I had requested a return of shipment label I would not have been charged. Umm, excuse me but is that not what the label that comes with the package is for. No no I was told that is only if you are willing to pay, at which point I was so angry that I told th man that is just stupid and hung up the phone.
I did however find out through that phone call that once they received that it can take anywhere from 15-30 days for the correct shipment to be sent out. To me it is rather sad that it took so long to get a straight answer on when and how I would be reimbursed and it took even longer for me to get an answer as to when the correct item would be shipped to me.
I am still waiting on the Electronic Sudoku Game nineteen days later.
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Subway / Shah
Category:
Uncategorized
2691 SHERMER ROAD
Northbrook,
Illinois 60062
(847) 498-1782
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Subway / Shah
Category:
Uncategorized
300 C Skokie Blvd
Northbrook,
Illinois 60062
(807) 498-2040
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Subway / Shah
Category:
Uncategorized
4177 Dundee Rd
Northbrook,
Illinois 60062
(847) 400-5064
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Staples
Category:
Uncategorized
4131 Dundee Rd
Northbrook,
Illinois 60062
(847) 509-0798
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Shek Rugs Gallery
Category:
Uncategorized
759 Pfingsten Rd
Northbrook,
Illinois 60062
(847) 205-0121
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