Unprofessional, arrogant, rude wait staff. Manager is similarly underwhelming. Hugely disappointing visit. Spend your time & money elsewhere, as Manhattan is loaded with great alternatives. My... More

Unprofessional, arrogant, rude wait staff. Manager is similarly underwhelming. Hugely disappointing visit. Spend your time & money elsewhere, as Manhattan is loaded with great alternatives. My wife and I were turned away on our 10th wedding anniversary. We arrived on time only to find Serendipity 3 had fumbled our reservations. Instead of owning their mistake, they directly challenged our integrity. Needless to say, I was not prepared for it. The open hostility we received made me feel like someone had slapped my face. What jerks-- they deserve to suffer in a down economy.
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This restaurant is packed allll the time!!! I would suggest to know you are going a few months in advance and call for reservations before even attempting to come here!! The wait is extremely... More

This restaurant is packed allll the time!!! I would suggest to know you are going a few months in advance and call for reservations before even attempting to come here!! The wait is extremely long, but extremely worth it. The frozen hot chocolate is amazing, mmm, mouth watering just thinking about it and the food is good too. But if you got a sweet tooth, this is your place, like heaven!
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I first heard about Serendipity 3 from Oprah (May she someday run for President!) and had to try it for myself. They make this Frrrozen Hot Chocolate (Yes it's spelled correctly!) that is to die... More

I first heard about Serendipity 3 from Oprah (May she someday run for President!) and had to try it for myself. They make this Frrrozen Hot Chocolate (Yes it's spelled correctly!) that is to die for. It's hot chocolate but they frozen (hence the name) and they serve it to you with whip cream on top. It's like the best chocolate drink ever! A little costly but so worth the price. If you don't live in New York you can buy the frozen version online or make it yourself. Here's the recipe: http://www.oprah.com/foodhome/food/recipes/food_20041028_frrrozen.jhtml
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So, I guess it's the hype that has this place packed with the hour long waitlist on the Saturday night... just for desserts, because I don't get it. I saw the movie.... but I still don't get it. ... More

So, I guess it's the hype that has this place packed with the hour long waitlist on the Saturday night... just for desserts, because I don't get it. I saw the movie.... but I still don't get it. Or maybe it's because I'm not a huge desserts person. While looking over the menu, nothing seemed to jump out at me so I went with my friend's choice of the Forbidden Broadway Sundae. It's fine as sundaes go... ice cream, whipped cream, chocolate cake, hot fudge... but nothing that made me go "Wow!". The Frozen Hot Chocolate was definitely novel, and if you really like hot chocolate I'd think it'd be pretty good. However, I think they should probably have crushed the ice a bit more to give the drink a finer consistency, because it was a bit like a slush puppy near the end of the drink.
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Serendipity 3 is a fun restaurant that is famous for its frozen hot chocolate and was featured in the movie Serendipity. I just love it here! The ambiance is so fun and whimsical and the frozen... More

Serendipity 3 is a fun restaurant that is famous for its frozen hot chocolate and was featured in the movie Serendipity. I just love it here! The ambiance is so fun and whimsical and the frozen hot chocolate is to die for. The food was good as well and other desserts looked great. They sell a neat assortment of odds and ends here, my favorite being the Frozen Hot Chocolate kit! It gets extremely crowded here and I have never seen it not crowded. Call ahead for a reservation.
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Serendipty III is apparently the place to be at night, every night. Every single time I go, I have to put my name down and wait outside that small little place. I don't know that it is well worth... More

Serendipty III is apparently the place to be at night, every night. Every single time I go, I have to put my name down and wait outside that small little place. I don't know that it is well worth the wait. The food is only mediocre; decent, but nothing special. Their desserts are HUGE; you definately have to share with a friend or two. The Frrozen Hot Chocolate, although good, is a little tooo chocolaty and sweet. I like the Strawberry Field's sundae and the Apricot Smush, also. Serendipity III is the kind of place you have to try at least once because it's just one of those New York places, the kind that when asked about you'd like to say "Yes, I've been there."
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Until I read it in another review here I had forgotten that Serendipity even had food. It's all about the dessert. More specifically it's all about the hot chocolate. The crowd is a weird mix,... More

Until I read it in another review here I had forgotten that Serendipity even had food. It's all about the dessert. More specifically it's all about the hot chocolate. The crowd is a weird mix, depending on teh hour -- children's birthday parties, girls nights out and yuppies trying to relive their eighties glory days. But again, Frozen Hot Chocolate. Be warned though, the place is absurdly pricey for what it is.
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Don't be surprised when the host or hostess is ticked at you for not being there right when s/he called your name for your table. They deal with a full house pretty much all day and night. The... More

Don't be surprised when the host or hostess is ticked at you for not being there right when s/he called your name for your table. They deal with a full house pretty much all day and night. The food is expensive (for what you are getting - simple American cuisine), but it is a good idea to eat something before indulging in the delicious desserts. FROZEN HOT CHOCOLATE is a must. Lemon icebox pie is another favorite of my gal friends. We usually eat before coming here to dive into Sugar Rush Land.
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You have to go to Serendipity 3 at least one to sample their frozen hot chocolate. I think people have been excited about the place far before the movie with the same name came out. It's a fun place... More

You have to go to Serendipity 3 at least one to sample their frozen hot chocolate. I think people have been excited about the place far before the movie with the same name came out. It's a fun place that has ecclectic decor and actually is good for more than just dessert. We've eaten dinner there and it's actually very good. The pasta and fish extrees were excellent! And don't forget to try the frozen hot chocolate. I like the peanut butter one!
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The Scene Nestled in the heart of the Upper East Side, Serendipity 3 could hardly be in a snugger, safer or more mainstream spot. The clean white walls, complemented by Tiffany-style lighting,... More

The Scene Nestled in the heart of the Upper East Side, Serendipity 3 could hardly be in a snugger, safer or more mainstream spot. The clean white walls, complemented by Tiffany-style lighting, create a welcoming, easygoing warmth. The Food The restaurant is primarily a dessert spot. The dessert is just simply sublime, sinful and massive. Aficionados swear by the frozen hot chocolate, made from no fewer than 14 kinds of chocolate ground into a rich slush. Another Must-Try dessert is Forbidden Broadway Cake. You will be blissed out in creamy sweet abandon. The Price There is a minimum charge of $6/person. Desserts range from $6-$20 The Wait Line The line is ALWAYS long. no matter what time you go there, you still have to wait for at least 1 hr to get a table.
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