The previous posts regarding poor management and reservation policy are not isolated events. Our party of four arrived promptly at 8:30pm for our reservation and were asked to wait at the bar for a... More

The previous posts regarding poor management and reservation policy are not isolated events. Our party of four arrived promptly at 8:30pm for our reservation and were asked to wait at the bar for a drink. Not unusual in New York. We were patient and accommodating to the staff, but when we asked the MD why there was such a long wait, he revealed that hotel guests have priority. Our party was bumped from our reservation twice in the span of 30 minutes as the guests of the hotel, all but flashing their black Amex cards, casually strolled in to take our place. When we pointed out that we were disappointed with the service, our hosts were stalwart to our complaints and reluctant to make us more comfortable. No free drinks or appetizers, and not even an apology! Instead, their last effort as we walked out the door was to offer us a table upstairs to continue waiting for our imaginary reservation. After 1 hour of stalling, it dawned on us that the large MK marque out front didn't stand for Mercer Kitchen, but rather Mood Killer. SoHo was a NoGo. My recommendation: Go to Lucky Strike and drown your sorrows in a pomegranate martini. Pros: Ambiance Cons: Service!
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When friends wanted to go here I was concerned as I took a quick peep at the reviews. Our experience was not consistent with the recent comments. I'd say give it a go.... I don't think you will be... More

When friends wanted to go here I was concerned as I took a quick peep at the reviews. Our experience was not consistent with the recent comments. I'd say give it a go.... I don't think you will be disappointed. Pros: Attentive service, good food
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They claimed to serve sea bass, and they insisted when asked , that they served us snapper. The manager was hostile and aggressive. They have no quality, no shame! Cons: Misrepresent their... More

They claimed to serve sea bass, and they insisted when asked , that they served us snapper. The manager was hostile and aggressive. They have no quality, no shame! Cons: Misrepresent their merchandise
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If you are interested in food in the least please do not go here. The food really is not good at all. Take your money and head to Savoy down the street for an amazing meal and great service.

If you are interested in food in the least please do not go here. The food really is not good at all. Take your money and head to Savoy down the street for an amazing meal and great service.
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Worst experience ever. Uninformed, rude staff. Made reservations for a time that the dining room wasn't even open, and allowed us to make a reservations with a high chair, when they don't have any.... More

Worst experience ever. Uninformed, rude staff. Made reservations for a time that the dining room wasn't even open, and allowed us to make a reservations with a high chair, when they don't have any. Biggest beef is the incredibly rude staff.
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MK is one of the restaurants that decided to use Restaurant Week to strut their stuff. Lunch - 4 adults and 2 strollers (use the Mercer door for the strollers or wheelchairs), well accommodated. ... More

MK is one of the restaurants that decided to use Restaurant Week to strut their stuff. Lunch - 4 adults and 2 strollers (use the Mercer door for the strollers or wheelchairs), well accommodated. Raw Tuna Pizza - wonderful unique and worked perfectly. Figs and prosciutto with mozzarella- simple and perfectly matched, the mini cheeseburger was the best burger I ever had in my life, and roasted chicken with mashed potatoes delicious comfort food. Lovely to see the chickens roasting on the rotisserie. I will say the french fries were just average, and the chocolate dessert also pretty commonplace,the strawberry rhubarb was nice but needed some of the chocolate from the chocolate dessert (like a little souffle with a warm chocolate center) to be better. I do wonder if I would have loved it as much if I was paying full price. Lunch took 2 hours, perhaps due to the cakes? I tried one of their home made sodas, it tasted nice but it was just syrup and seltzer. I arrived early and they were charming about giving me a place to wait, and they had made arrangements for the strollers I had mentioned in my reservation. This put me at ease. Pros: What they do well at, rocks Cons: Some things just average and still high priced
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I went their last night and the food was so bad i thought i was going to get sick right then and there. meat, fish, vegetables covered in thick gooey sauces. hey... buy good quality produce and you... More

I went their last night and the food was so bad i thought i was going to get sick right then and there. meat, fish, vegetables covered in thick gooey sauces. hey... buy good quality produce and you do not have to cover it in sauce!!!! JG is over. Tired of hearing praise for someone who thinks gooey sauce is cooking...i may sound mean but i am tired of paying big bucks for bad food from famous names. Place was so dark i couldn't even find my mouth. The wait staff are too young and inexperienced... do not know the difference between pinot noir and pinot blanc. Location was good once but NYU has invaded. Everyone get out of my city and go back to where you came from!!!!!!
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