I also experienced the same bait and switch as the previous reviewer; I was quoted a rate on the phone, then when the paperwork finally went throught it was .25 higher. Furthermore, I never heard... More

I also experienced the same bait and switch as the previous reviewer; I was quoted a rate on the phone, then when the paperwork finally went throught it was .25 higher. Furthermore, I never heard from them; I suddenly got an email from the bank's lawyer ready to schedule the closing. MM never disclosed closing costs, and I was shocked when they finally sent them to me. They also provided no advice, no options, no suggestion that perhaps I should include the amount of the closing costs in the refinance amount. I had a good experience with MM when I bought my house, but my experience with them for the refinance was distasteful. It really matters who your mortgage broker is. I decided not to to ahead with the loan, now I'm out the application fee.
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Manhattan Mortgage is one of the largest mortgage broker sin new york city. They are a legitmate organization. however, one needs to be on top of their broker 100% of the time. Also, be aware of... More

Manhattan Mortgage is one of the largest mortgage broker sin new york city. They are a legitmate organization. however, one needs to be on top of their broker 100% of the time. Also, be aware of the bait and switch. If a rate is promised to you make sure you get it in writing, as i was quoted a rate, told it was locked in and then when i asked for it in writing a few hours the rate was 25 bps higher. Moral of the story get everything in writing.
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