DO NOT go here! I had the WORST experience of my life at this 'Doctor's' office. Long story short (or maybe long)- I went there for a routine checkup, first visit to this office. My doctor was... More

DO NOT go here! I had the WORST experience of my life at this 'Doctor's' office. Long story short (or maybe long)- I went there for a routine checkup, first visit to this office. My doctor was fine- professional and courteous. She put my me on a new type of birth control (first time switching after almost ten years). I left, all was fine. Then, about a week into taking the new drug I began to have pains in my stomach. This was concerning, so I called their office to seek advise and to inquire whether they thought the new pill had anything to do with my pain. When I tell you that I have never been treated so horribly in my life- I truly mean it. I was crying hysterically on the phone- so angered and upset, I was horrified. I called and spoke with a woman (receptionist)- to this day I was still not given her name, who upon describing my situation to told me that my doctor was on vacation and she could not help me. I questioned her, asking if there was another doctor with whom I could speak or whom with she could leave a message. Her reply, still, was that she could not help me. I expressed serious concern over my pain and she told me that my doctor would not be back for a week and that I should call back then. I pleaded with her to just leave a message for a doctor, any doctor- as I was very worried. Again, she said no and then I asked her for her name. She then proceeded to hang up the phone on me. I ask you Yelp readers- what kind of protocol is it for a doctor's office to hang up on a patient? I called back too upset to speak. I spoke with another woman who, in vain, tried to calm me down. Then I spoke to some completely unresponsive office manager to no avail. I wrote letters to every doctor on staff letting them know of the treatment I received. No response. I wrote to chair people, board people- anyone who's name I could get a hold of. I never received an apology or even an acknowledgment.
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I recently went to an appointment at this ob and gyn office located on Central Park West on the Upper West Side of Manhattan. A friend had recommended this practice, and since by doctor had retired,... More

I recently went to an appointment at this ob and gyn office located on Central Park West on the Upper West Side of Manhattan. A friend had recommended this practice, and since by doctor had retired, I thought I would check them out. I saw Dr. Desiree Clarke,a nd thought she was excellent-kind, caring and super prodessional. Nice office - though a bit hard to get through on the phone.
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