This was the first place I went looking for a dress, and my consultant here spoiled me for all others. Seriously. Sheryl is absolutely fantastic!! I cannot say enough good things about her. I had... More

This was the first place I went looking for a dress, and my consultant here spoiled me for all others. Seriously. Sheryl is absolutely fantastic!! I cannot say enough good things about her. I had such fun and such a terrific time trying on dresses with her that when I left I told my friends, "I want to hang out with Sheryl...I want her to be my friend...I want to invite her to my wedding!!" :-) She put me instantly at ease, and I trusted her knowledge of the store's inventory (which can be overwhelming when you're walking along it yourself) and what would be good for me and for the style of my wedding. My advice: please be prepared with pictures of dresses that you like. It helps immensely. If you don't know what you like, how can you expect someone who's never met you before to figure it out at first glance? Based on my pictures and a few questions, Sheryl had a good feel for what I was looking for. Also, come in with a good attitude. This is your wedding -- you should be happy and excited! Be decisive. Don't say every dress is great, because this doesn't help the consultant figure out where to go from there. I knew if a dress was a "contender" or not, and if there was something specific I didn't like about a dress, I would mention it. Also, if you can go on a weekday, do. We were there as soon as they opened on a Thursday, and we were the first ones there. It was not crowded at all. Sheryl made such great choices. I really felt like she was looking to find something that was right for me and my personality. I said I didn't want strapless, and she said she could show me some dresses that were strapless but that they could add straps to them. I liked having that option. There were several dresses I was seriously considering. And they were all within the price range I'd set. Not only that, a lot of them were well below my limit. I was worried I wouldn't be able to find a nice dress for less than $3,000 (thanks to the money-hungry bridal industry in general), but I was pleasantly surprised.
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Got my gown, Thank you Jo. It was the best experience ever after going to 10 different places i finally got a consultant who "got me". The store is so large and filled with gowns it can be hard to... More

Got my gown, Thank you Jo. It was the best experience ever after going to 10 different places i finally got a consultant who "got me". The store is so large and filled with gowns it can be hard to limit yourself. I signed up and looked around on my own for awhile and picked out 5 gowns when my name was called i went into my bridal room with Jo who quickly went out and got 4 more. Thank god, she brought in my dream gown and accessorized me with headpiece and veil. I can only say thank you to all my friends who pushed me to go here, you were right. To all the bad reviews i read GET A LIFE RK BRIDAL ROCKS Pros: lots of gowns Cons: none
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Just got back from RK Bridal and read some of the reviews. I think some of you brides either went to a different RK Bridal or you are bridezillas. I had the best experience ever. They are a large... More

Just got back from RK Bridal and read some of the reviews. I think some of you brides either went to a different RK Bridal or you are bridezillas. I had the best experience ever. They are a large bridal store with so many gowns that if you can't find it there they don't make it. My consultant ( JO) was friendly and very patient, i tried on 12 gowns and found my dream gown. I never felt rushed and all the brides there seemed to be feeling the same way. I also browsed at the bridesmaids dresses and found a jim hjelm dress for my girls that they will buy on their on frills program. I am starting to feel that most of the reviews i am reading must be written by JEALOUS BRIDAL STORES who are trying to hurt this stores reputation, it won't work, most of my friends have bought their gowns at RK and i will continue to recommend them. If you are a bride go there and see for yourself don't let some bridezilla keep you away from a great store. Pros: best prices beautiful gowns Cons: too many to choose from
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Went there and they kept recommending dresses that were wrong for my body type. They also force a hard sales push and almost made me buy a dress I hated. Go to Kleinfeld. You are waaaaay better... More

Went there and they kept recommending dresses that were wrong for my body type. They also force a hard sales push and almost made me buy a dress I hated. Go to Kleinfeld. You are waaaaay better off. Pros: No appointments needed Cons: Limited Selection of Gowns, Rude Staff w/ limited knowledge
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I was referred to RK bridal by another bride who had a great experience there and mine was no less than perfect! Gilda (my salesperson) was absolutely fabulous and made me feel like a princess the... More

I was referred to RK bridal by another bride who had a great experience there and mine was no less than perfect! Gilda (my salesperson) was absolutely fabulous and made me feel like a princess the entire time. I was not rushed nor pressured into buying anything. Gilda was very knowledgeable and appreciative that i showed up with many pictures of dresses that were my style...I must admit that i was a little nervous about the alteration process until my final fitting, but the dress fit perfectly and looked gorgeous. I also ordered my bridesmaids' dresses from RK no frills. It was the smartest thing i ever did. It saved them close to $100 each! I have since recommended RK to three brides...one of whom bought the dress of her dreams on her first visit, as did I, and another bride (my sister) will be going in a couple of weeks to look for her wedding gown. I think the only people who are turned off by RK need to be fawned upon and waited on hand and foot....which honestly is the reason i chose RK...unlike other places, they were very honest about what looked good and what didn't (without being snobby about it!)...and my dress looked WAY more expensive than it was...multiple people thought my casablanca was a vera wang..go figure! If i had to do it over again, i wouldn't change a thing!...bravo RK!
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I forgot to mention, RK is a very comfortable atmosphere. There is no one hasseling you or on your back to pick something and the three times I went in I never made an appointment. They have been... More

I forgot to mention, RK is a very comfortable atmosphere. There is no one hasseling you or on your back to pick something and the three times I went in I never made an appointment. They have been great so far. If I have any complaints it is that the alterations department is a little hard to get a hold of, but that doesn't damper my RK experience. They're AWESOME!!!
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Hi, I purchased my Alfred Angelo Gown from RK and I had a great experience. Olga assited me the three times I went in and she wasn't pushy at all. She was bery honest and let me know which gowns... More

Hi, I purchased my Alfred Angelo Gown from RK and I had a great experience. Olga assited me the three times I went in and she wasn't pushy at all. She was bery honest and let me know which gowns looked best on me and my gown ended up costing me $400, she did bring me a veil over $200 which I fell in LOVE and didn't compare to the cheaper ones. I am scheduled for my this Friday so I will see how that goes. So far so good though. My gown came in less than 2 weeks after ordering and I just love the atmosphere.
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They kept trying to push the petticoat on me when I felt I don't need one. The tailors kept speaking in Spanish, which I thought was really rude, since I have no idea what they are saying. One even... More

They kept trying to push the petticoat on me when I felt I don't need one. The tailors kept speaking in Spanish, which I thought was really rude, since I have no idea what they are saying. One even had the nerve to say that I would look more elegant if I had on a petticoat underneath my gown. That's what she thinks and frankly, I don't care about her unwanted opinion. Don't tell me I'm not elegant enough when I am spending $1200 total on my gown with alterations! The nerve of that woman! When I was looking for a veil, they kept pushing the $200 ones on me when I see there are ones for $60. Please, I'm not falling for that!
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Many people utilize the internet as a venue for accurate research while others as a venue for personal grievance to the world. I assure you that this customer was not pressured to make a purchase,... More

Many people utilize the internet as a venue for accurate research while others as a venue for personal grievance to the world. I assure you that this customer was not pressured to make a purchase, for we do not pressure any customers to purchase anything; it is not the way we run our business In fact, we do not require appointments, and rather encourage walk-ins Customers may sign in if they would like to try on a gown, and if for some reason a customer feels overwhelmed our numerous and qualified sales representatives are always on the floor in order to give assistance With regard to the situation at hand, RK Bridal does indeed make an offer to match any price found elsewhere and also to beat it by five percent This applies to mail order purchases only, as stated on our web site www.rkbridal com. Though the customer stated that she found her dress for less money online, this took place after placing the order, and therefore we will not change our order process In correlation, we will also not take a mail order purchase and then later service (alter, measure, or steam) the gown in the store Averting from an initial ordering policy is not the way we run our business The customer also failed to specify how many times she visited the store in order to try on gowns. She came in at a least three times, possibly more. And though she stated that the gown had been ordered too big, this was not the case; when the gown arrived, it fit just as it should, and the hem was all that needed to be altered. Additionally, the price the customer stated was incorrect The dress was only $865.00 not $1200.The gown was ordered and received by the customer within two weeks. With the many customers we service domestically & internationally, it is enviable that a few may find fault with our services However, approximately 97% of our internet reviews are very positive ones and we plan to keep this kind of customer satisfaction as a main objective when running our business.
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RK BRIDAL...HORRIBLE..>WORST EVER...RIP OFF..UPDATE Edit Review? By jillian c. RK BRIDAL was horrible.....A NIGHTMARE...Gilda was a nice salesperson, but they are very pushy...They pressured me... More

RK BRIDAL...HORRIBLE..>WORST EVER...RIP OFF..UPDATE Edit Review? By jillian c. RK BRIDAL was horrible.....A NIGHTMARE...Gilda was a nice salesperson, but they are very pushy...They pressured me into buying my gown. It was exactly what I wanted and they took advantage of that. She pressured me to get it too soon, and when I went home, I found it on HOUSE OF BRIDES.COM for $350.00...when I just bought it from RK BRIDAL for over $1200. Talk about a rip off....I called them immediately because of their no frills, will beat them by 5% policy...well that is only if you didn't purchase it already...they need the info ahead of time...they hadn't even processed order yet and they wouldn't budge....PLus they ordered my dress about 6 sizes too large, and then I found out that the minimum alterations is $350....they order TOO BIG on purpose to make money on the alterations...I will be pissed if the dress looks funny because they have to take it in..I even contemplated cancelling the order, eating the $500 deposit and ordering from houseofbrides, only to find out that if you cancel your order, they still charge the remaining balance of the dress to your credit card....what a RIP OFF...please save yourselves the trouble and go somewhere else...they aren't worth it....I feel horrible that I got taken advantage of. Since I wrote this I have picked up my dress. I had to wait 45minutes to be taken care of, only to find them searching for my dress.. AND IT WAS RIPPED....someone wore it, it was dirty, and the jacket that comes with it was sliced, torn, damaged.... Also I ordered 2 yards of satin fabric, to make a sash, and it wasn't two yards at all, and there were two huge chunks taken out of the fabric, like someone took fabric for a swatch. The owner REED, wasn't helpful and did nothing to rectify the situation. He won't replace the fabric, which they said was going to be $40, and was over $100, or the jacket to the gown. He was RIDICULOUS and NOT GOOD AT CUSTOMER SERVICE OR SATISFACTION. I froze my credit card payment and will not be paying them for the damaged merchandise. They have officially ruined my wedding!!!
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