Very courteous staff and execptional service. They're there when you need them Pros: very fast and reliable

Very courteous staff and execptional service. They're there when you need them Pros: very fast and reliable
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My office recently needed to change locks, we called S.O.S., they had a technician at our office within the hour, the locksmith was friendly, made great suggestions and was able to do the work right... More

My office recently needed to change locks, we called S.O.S., they had a technician at our office within the hour, the locksmith was friendly, made great suggestions and was able to do the work right away. He did a quality job and we would definately use S.O.S. again and recommend them to anyone. we've had bad experiences with shady locksmiths in the past and it's nice to know there are still Real and Reliable locksmith companies out there. Pros: Fast, Great service, won't rip you off
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SOS Locksmith intalled security gates on the outside of our windows on our condo in Chelsea. They did a SUPERB job. They came out to take careful measurements, and arrived promptly in the... More

SOS Locksmith intalled security gates on the outside of our windows on our condo in Chelsea. They did a SUPERB job. They came out to take careful measurements, and arrived promptly in the appointment window as promised. They were meticulous, explaining our options and the process, and they kept us updated every step of the way. When the gates arrived from the manufacturer and were the wrong color, they notified me immediately and returned them for a quick correction. The installation was done professionally and quickly. The two installers paid close attention to small details, like sweeping the masonry dust that accumulated from the drilling from our window ledges. I HIGHLY recommend SOS for any project!
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My wife was locked out of her car @ 2a.m. We called S.O.S. after many other locksmiths. We got a great price & amazing response time. The man who came out was very friendly and actually honored his... More

My wife was locked out of her car @ 2a.m. We called S.O.S. after many other locksmiths. We got a great price & amazing response time. The man who came out was very friendly and actually honored his phone price. You guys made a customer for life. I wish the same for the next person to have good fortune so give S.O.S. a try and see what I'm talking about. You'll find that it's like having a locksmith in the family. Again, thank you so much. Steven & Mindy Manning Pros: exelent price and responce time, honorable Cons: none
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SOS are professional, knowledgeable, kind and great locksmiths. I will definitely use their services again and I am recommending them to my friends here in the city. SOS Locksmith's technicians... More

SOS are professional, knowledgeable, kind and great locksmiths. I will definitely use their services again and I am recommending them to my friends here in the city. SOS Locksmith's technicians are great at installing high quality locks at reasonable prices. I definitely felt like I was being treated fairly and not getting taken for a ride. Thank you SOS Locksmith!! Pros: see review text above Cons: none
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Great experience. Frankie was professional and courteous. I appreciated there was no up-selling. Made good suggestions and installed what I requested. Price was reasonable - less than I... More

Great experience. Frankie was professional and courteous. I appreciated there was no up-selling. Made good suggestions and installed what I requested. Price was reasonable - less than I expected. Pros: professional, courteous, no up-sell, reasonable price
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This may be the best experience I've ever had working with a security company. I knew I needed new locks, but didn't have a clue as to what I should be looking for. The only thing I did know was... More

This may be the best experience I've ever had working with a security company. I knew I needed new locks, but didn't have a clue as to what I should be looking for. The only thing I did know was that I wanted something strong, durable, and something that would keep people from getting duplicates of my keys. I contacted SOS Locksmith and spoke to Guy to explain my situation. He and a factory representative were at my place the very next day to explain the options available! I've never felt so special! These guys are extremely knowledgeable, very professional, and to the point when it came to recommending the best security for my application. The service technicians brought the same level of expertise and professionalism when they came to install the locks later that week. I'm even having them redo my intercom. Bottom line - if you want real-world answers to your security problems, experienced professionals, and first-class service - call these guys today!!! Pros: Prompt, professional, expert, Cons: none
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We've recently had the pleasure of having SOS install several locks and security accessories in our new office. Being a technology company we needed to be sure our office is secure. Guy from SOS was... More

We've recently had the pleasure of having SOS install several locks and security accessories in our new office. Being a technology company we needed to be sure our office is secure. Guy from SOS was helpful and professional, his suggestions were right on point and his knowledge was vast. The technicians that came to perform the installation were curious and efficient. Overall, we had a truly great experience with SOS and will turn to them for every locksmith or security need in the future. Pros: Great knowledge, very professionnal, efficient
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O.K. imagine coming home from a long trip, can't wait to get in the shower, grab something to eat and go to bed only to find out you don't have your keys... well, that happened to me. My super made... More

O.K. imagine coming home from a long trip, can't wait to get in the shower, grab something to eat and go to bed only to find out you don't have your keys... well, that happened to me. My super made me aware of all the scams that are going around the city by unproffessional locksmiths who leave their sticker or busines card on every building door, only to rip you off when their done with the job and asking for cash only!!! My super reccomended that i call SOS locksmith which is a respectable company with a store front in NYC that will do the job quickly and hand you a bill that won't make your hair stand. I called SOS and sure enough a technician was at my door step 20 minutes later, opened my door in seconds and then changed my cylinder so i won't have to worry about somebody getting their hands on my lost keys and come for a visit... All in all, i was more then happy with the service, the timeline, the proffessionalizm and more importanly, the price! ***USE THEM, DON'T WAIST YOUR TIME CALLING ANYONE ELSE, YOU'LL ONLY BE DISAPPOINTED*** Pros: Quick, efficiant and you have someone to go back to if needed... Cons: None
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Having just moved into our apartment Saturday afternoon to find out that our apartment door had no functioning lock (!) and no super on call we decided that our best bet was to find a 24-hr... More

Having just moved into our apartment Saturday afternoon to find out that our apartment door had no functioning lock (!) and no super on call we decided that our best bet was to find a 24-hr professional locksmith service that could come to our aid. SOS Locksmith was DEFINITELY IT! The technician was on site within 15 mins of the call (no exaggeration). He installed two locks (both high securities) within 30-40 mins. He even stopped to explain to the super (who came by in the midst of the repair) that the locks were indeed non-functional. The technician was curteous, professional and efficient and we were given a discount for having mentioned CitySearch as our referral service. All in all we would definitely recommend these folks to anyone in need! Pros: Speed of response, professionality, customer service Cons: None
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