Management was rude and uncaring. Took more than 20 min to change over a Keg. Did not get refills on soft drinks. Food was cold and incomplete. Doesn’t know the difference between cheese cake... More

Management was rude and uncaring. Took more than 20 min to change over a Keg. Did not get refills on soft drinks. Food was cold and incomplete. Doesn’t know the difference between cheese cake and key lime pie. Pros: None Cons: Slow and unprofessional service
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Located on the bank of the James River, The Crab Shack (not to be confused with the inferior Joes Crab Shack), is THE place to visit if you're in the mood for the best tasting seafood, at the most... More

Located on the bank of the James River, The Crab Shack (not to be confused with the inferior Joes Crab Shack), is THE place to visit if you're in the mood for the best tasting seafood, at the most reasonable price's. Voted the best She Crab soup for several years in a row and the crab cakes cannot be beat; ANYWHERE! With virtually no filling in the crab cakes, they are sure to fill you up, but make sure you get one fried and one broiled. For all the salad lovers, make sure you try the freshly made tuna steak tuna salad. We aren't talking about canned anything here folks. This tuna salad is hard pressed to be beat. Fresh ingredients and an open atmosphere are sure to make a warm summer evening a very romantic outing, or a great family get together. If you are a Bar.rat, then you have to pull up a stool and have yourself a world famous Blue Crab Margarita. Keep em to 1 or 2 though, they tend to be on the strong side. The shrimp jammers and fried oyster's will satisfy your tummy until you can order one of their jumbo half pound Shack Burger's, topped with bacon and fresh lump crab meat. Make sure you get the out of this world fresh cut cole slaw as your side. After you have enjoyed your fantastic meal inside or outside on the covered deck, make sure you take a stroll down the mile long fishing pier located behind the restaurant. It is free for restaurant patrons to parooze, but for all of you die hard fisherman out there, cheap rates do apply. Let us not forget the avid boaters out there who like to spend the day on the water and bring the crew in for a hearty dinner. The Crab Shack has a pier sure to accommodate your vessel. Just pull on up, tie off and come enjoy some fine dining all while watching some of this areas most beautiful sunsets. I have been coming to The Shack now for over ten years and it has yet to let me down and the wait staff is easy on the eyes as well. Pros: food,view Cons: na
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Great Crab legs and service. The waiters dance and it is fun. They have a nice playground for the kids to play at. A nice view. The prices are not to bad but a little pricey. Great drinks too.

Great Crab legs and service. The waiters dance and it is fun. They have a nice playground for the kids to play at. A nice view. The prices are not to bad but a little pricey. Great drinks too.
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This restaurant is located right on the water and the scenery is beautiful while your eating their fabulous seafood. The kids even will enjoy this restaurant. The prices are very affordable and the... More

This restaurant is located right on the water and the scenery is beautiful while your eating their fabulous seafood. The kids even will enjoy this restaurant. The prices are very affordable and the customer service is great.
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The crab shack is an old family favorite. They have a great staff, and if you like seafood, you will love their crab. I would highly recommend the Crab Shack.

The crab shack is an old family favorite. They have a great staff, and if you like seafood, you will love their crab. I would highly recommend the Crab Shack.
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For those of us who have been around a long time, we remember when the Crab Shack really was just a little shack at the end of the fishing pier. But now they have a much bigger building and they... More

For those of us who have been around a long time, we remember when the Crab Shack really was just a little shack at the end of the fishing pier. But now they have a much bigger building and they still serve great seafood. One of the only places around where you can get good steamed shellfish. I love their clams, crabs, shrimp, etc. They also have a lively bar, and you can't beat the setting on the screened in deck where you can hear the water lapping underneath.
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I have been to this place on several occassions and the one consistant thing I can say about it is, poor service and okay food. The atmosphere is what you are paying for and while it is beautiful,... More

I have been to this place on several occassions and the one consistant thing I can say about it is, poor service and okay food. The atmosphere is what you are paying for and while it is beautiful, it is still overpriced. My last experience was with 3 other couples and 2 of them have never been there and will never go back. It's unfortunate b/c I really liked the location. We waited 25 minutes for drinks and when they finally came, my Frozen pina colada looked like warm milk, all the beer was flat and the order was not complete. It was not like it was that busy either since we were one of 3 tables being used on the patio. On to the course, the appetizers came out with the dinner and everything was cold. That took about 45 minutes. I wouldn't have minded so much about how much time it took, if we got the 2 nd set of drinks we ordered as well. Finally, we asked for the manager and I can honestly say I was not looking for any compensation but something. All she offered was another round of drinks, and not on the house and no apoologies. She made excuses. I have worked in many restaurants in my life and never have I ever had a manager that acted so unprofessional. Even getting the check took another 20 minutes. We could have walked ouit and they wouldn't have even known. I would NOT recommend this place to anyone. I don't even want to give it any more attention than I already have. Pros: Ambience Cons: Poor Service, Parking, Overpriced
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How much better can it get, yout sitting on the water with a sunset. Pros: location, location, location Cons: better menu, parking on weekends

How much better can it get, yout sitting on the water with a sunset. Pros: location, location, location Cons: better menu, parking on weekends
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