Kalie or Marissa - can you advise on which stylist to go with? It sounds like some are much better than others! I'm a professional woman with fairly long straight hair.

Kalie or Marissa - can you advise on which stylist to go with? It sounds like some are much better than others! I'm a professional woman with fairly long straight hair.
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I heard so many good things about Soho but never went until last week. My haircut is so incredible I am stopped at least twice a day by someone asking me where I got my haircut. When I go back for... More

I heard so many good things about Soho but never went until last week. My haircut is so incredible I am stopped at least twice a day by someone asking me where I got my haircut. When I go back for my next cut, I'm taking some cards to hand out to people so I'll be prepared. I LOVE MY HAIR!! Pros: Great ambience,good music and wine and cheese on Thursday night. Cons: None
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First of all, to be voted #1 of New Haven I made an appointment expecting to look #1 when I was finished. They didn't listen to what I wanted and chopped off most of my hair and got the worst... More

First of all, to be voted #1 of New Haven I made an appointment expecting to look #1 when I was finished. They didn't listen to what I wanted and chopped off most of my hair and got the worst layers of my life. The color was dull and boring. When I wanted the color fixed, they wanted a product fee to be paid! I just spent 200 dollars and when it came out horrible, I had to go thru so much just to get them to fix it and wanted an additional fee. Bad customer service! To top it off when I went to check out there was probably five girls and a man standing over them, he must of been a manager or the owner, I felt extremely uncomfortable. He was talking bad about other clients and even his own staff in front of people trying to pay. The bathroom was so dirty I didn't even want to use it. Overall my experience was not good and I wish I had gone somewhere else! If this is considered New Haven's top salon, its pretty sad! Pros: Good Location Cons: Dirty and Rude
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I am new to the city of new haven, and Soho was recommended by one of my coworkers. Having lived in NYC for 2 years I hoped there would be a connection. I couldn't be happier, excellent professional... More

I am new to the city of new haven, and Soho was recommended by one of my coworkers. Having lived in NYC for 2 years I hoped there would be a connection. I couldn't be happier, excellent professional haircut and had a complimentory makeup application. The big city has nothing on this salon, the cut is just as good and at a much better price.
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I moved to New Haven from Chicago for a very lucrative but highly stressful job. As a professional woman I regularly work out and get facials and massages. I came to Soho because of reputation and... More

I moved to New Haven from Chicago for a very lucrative but highly stressful job. As a professional woman I regularly work out and get facials and massages. I came to Soho because of reputation and was not disappointed. The facial was so thorough and relaxing and the massage was glorious! I've already sent so many people from work you would think I own stock ( are you ever going public?)
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My husband gave me a gift certificate for my birthday and although reluctant to try a new salon, I scheduled the appointment. Still unsure if I wanted to try a new stylist I went for my facial... More

My husband gave me a gift certificate for my birthday and although reluctant to try a new salon, I scheduled the appointment. Still unsure if I wanted to try a new stylist I went for my facial first, the spa offered herbal teas, lemon water and pastries, a colorful and lovely spa. My facial was relaxing, the one thing I really remember was as I layed there with a mask on face, the young women massaged my feet and legs, what a treat! I went downstairs to the main floor for my haircut, still somewhat apprehensive to be cut by a new stylist I was greeted by a women who indentified herself as Valerie. We spent quite a while discussing what turned out to be a new hairstyle. My fears diffused I felt totally comfortable with this very experianced woman, needless to say she is my new stylist and I will be returning for haircolor. If you are seeking a new salon or stylist, I can highly reccomend this salon. Pros: Excellent skill and service Cons: Parking lot was acroos the street and was metered.
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My fiance went to get his hair cut there, and got one of the worst haircuts he's ever had. He has long, curly hair, and told the stylist not to take too much off. The stylist proceeded to cut it... More

My fiance went to get his hair cut there, and got one of the worst haircuts he's ever had. He has long, curly hair, and told the stylist not to take too much off. The stylist proceeded to cut it WAY too short, and now it just frizzes. The worst part was, our wedding is in two weeks, and his hair is ruined no matter what happens. To make matters even worse than that, when he called the next day to express his displeasure, Soho refused to refund his money ($48 for a men's haircut!! Outrageous!). They offered either to fix it (how? by gluing his long hair back on??) or to give him a discount on a future haircut (so they can ruin it again?). Not to mention that we're moving out of state - neither option was going to work for us. They would not let us speak with the owner, were incredibly stubborn about their "policy" and in the end we have no choice but to deal with the credit card company if we want our money back. I'm extremely disappointed with SOHO - for the kind of money they charge, they do a horrible job of making their customers happy. Cons: Way overpriced, and quality is not worth the money. They don't always listen to what you want.
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My fiance went to get his hair cut there, and got one of the worst haircuts he's ever had. He has long, curly hair, and told the stylist not to take too much off. The stylist proceeded to cut it... More

My fiance went to get his hair cut there, and got one of the worst haircuts he's ever had. He has long, curly hair, and told the stylist not to take too much off. The stylist proceeded to cut it WAY too short, and now it just frizzes. The worst part was, our wedding is in two weeks, and his hair is ruined no matter what happens. To make matters even worse than that, when he called the next day to express his displeasure, Soho refused to refund his money ($48 for a men's haircut!! Outrageous!). They offered either to fix it (how? by gluing his long hair back on??) or to give him a discount on a future haircut (so they can ruin it again?). Not to mention that we're moving out of state - neither option was going to work for us. They would not let us speak with the owner, were incredibly stubborn about their policy and in the end we have no choice but to deal with the credit card company if we want our money back. I'm extremely disappointed with SOHO - for the kind of money they charge, they do a horrible job of making their customers happy.
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Awesome color at soho! I've never had color look so natural and not "streaky". I'm supper picky but I was so happy. Pros: awesome color and cuts

Awesome color at soho! I've never had color look so natural and not "streaky". I'm supper picky but I was so happy. Pros: awesome color and cuts
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It was my first time there and my hair is usually cut the same everywhere else I go.. boring!!! The stylist told me how to work with it and gave it a great cut to really work with the fact that I... More

It was my first time there and my hair is usually cut the same everywhere else I go.. boring!!! The stylist told me how to work with it and gave it a great cut to really work with the fact that I have 5 minutes to do my hair. I was nervous about going short but i'm so glad I did! I actually like my hair now. no more ponytails!!!
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