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Janvier Jewelers has provided great service and professional service to my wife Christine and I, Charles Bernardi, the manager, not only he was knowledgeable, but seems to know how to run the... More
Janvier Jewelers has provided great service and professional service to my wife Christine and I, Charles Bernardi, the manager, not only he was knowledgeable, but seems to know how to run the company very well, his employees were helpful during our while Charles helped us select our new diamond ring, I recommend buying from Charles or anyone in Janvier Jewelers, not only because their service and knowledge, but because the have the best cut diamonds you can find in Delaware.
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Horrible store! We purchased a 18in gold rope necklace from them Aug 24,2008, Two weeks later it fell off my neck and was broken. We called and they said to bring it back. After arriving there they... More
Horrible store! We purchased a 18in gold rope necklace from them Aug 24,2008, Two weeks later it fell off my neck and was broken. We called and they said to bring it back. After arriving there they told us that even though it had a lifetime warranty it would not be honored because I broke it. I never pulled it or caught it on anything. She also told us that we should not of bought a cheap one. We paid 210.00 for a necklace that had an original price of 259.00. She pushed us aside and literally threw the necklance right out into the Christanna Mall in Delaware. We left it there too. They got out necklace and our money. Like other blogs I saw, we will take them to court. Manager later called me and refused to give me his bosses name or phone number.
Beware of any things you buy from this store. Check out tons of bad blogs about them too! I wish I had read them first
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Great store, customer completely satisfied. Store replaced my necklace with a brand new one, apologized and it's heart felt. I appreciate that they do really care about their customers. AND, I have... More
Great store, customer completely satisfied. Store replaced my necklace with a brand new one, apologized and it's heart felt. I appreciate that they do really care about their customers. AND, I have purchased another gold necklace off them!
Buy with confidence
Mary D
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I came to Janvier's with my grandmother's enagement ring. The people that helped me were so kind and quick to offer the perfect new setting that looks exactly like the original one. (the original... More
I came to Janvier's with my grandmother's enagement ring. The people that helped me were so kind and quick to offer the perfect new setting that looks exactly like the original one. (the original setting was in bad shape). My ring was ready 3 days later....I will be buying my wedding band there for sure! Janviers went above and beyond my expectatons. Price wise I think they are a bit more expensive than Kays or Zales, but I also think the diamonds and gold are of better quality.
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I really like Janvier for repairs. They have really quick turn around and perform very reliable work at low prices. (I have had them repair two watches and was amazed at the low price.) The also... More
I really like Janvier for repairs. They have really quick turn around and perform very reliable work at low prices. (I have had them repair two watches and was amazed at the low price.) The also offer a nice selection of jewelry and watches. Their staff is very helpful but not pushy.
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