Import Auto is the BEST place in town. We love them. We found them on Citysearch- and thank God! We will never take our vehicles anywhere else and are telling all of our friends and family about... More

Import Auto is the BEST place in town. We love them. We found them on Citysearch- and thank God! We will never take our vehicles anywhere else and are telling all of our friends and family about them! Thanks, Citysearch! And thanks, Import Auto Maintenance! Pros: We found them on Citysearch and LOVE them! Cons: NONE
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The customer service is amazing. Being a woman, it can be a little daunting going to an auto repair place. Its as if the Heavens opened when I walked through the door. Never again will I go anywhere... More

The customer service is amazing. Being a woman, it can be a little daunting going to an auto repair place. Its as if the Heavens opened when I walked through the door. Never again will I go anywhere else. I was treated with friendliness, knowledgable staff who are honest and it was just a pleasurable experience all around. You never look forward to something happening to your car, but I honestly look forward to going back to Import Auto Maintenance. Their prices are wonderful, the atmosphere and staff are awesome, this place rocks. Pros: Best prices and customer service in town! Cons: what cons??
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Being a woman and going in for auto repairs was never an easy task until I came here! Nelson makes you feel like you can put your trust in him and tells you exactly what your car needs or doesn't... More

Being a woman and going in for auto repairs was never an easy task until I came here! Nelson makes you feel like you can put your trust in him and tells you exactly what your car needs or doesn't need. I will always trust their judgement and work! This is the place to take your import! They keep my cars in top shape! Pros: Location and Price
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I wanted to thank you for your tremendous service on my Jetta. I appreciate your honesty & the priority in which the work was done. I'll never go back to the dealer again! Thanks again for all... More

I wanted to thank you for your tremendous service on my Jetta. I appreciate your honesty & the priority in which the work was done. I'll never go back to the dealer again! Thanks again for all your work in keeping me on the road!
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As a woman who knows very little about my car, it was great to have a repair shop who not only did outstanding work on my car, but also explained what repairs needed to be made and WHY they needed... More

As a woman who knows very little about my car, it was great to have a repair shop who not only did outstanding work on my car, but also explained what repairs needed to be made and WHY they needed to be made. I was given a ride to and from work that day also - saving me having to bother friends or family, or renting a car. I was very happy with the job done and would highly recommend IAM to anyone in need of repairs to an European car. Pros: Knowledge, timeliness, location, shuttle service to work Cons: my old car
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I.A.M was a life saver. I own a Mitsubishi Galant and was having some problems and there is no Mit. dealership near Nashville. I fell upon I.A.M (who has rights to work on Mit.) and they got me all... More

I.A.M was a life saver. I own a Mitsubishi Galant and was having some problems and there is no Mit. dealership near Nashville. I fell upon I.A.M (who has rights to work on Mit.) and they got me all fixed up. They went to my wifes workplace and picked her up and took her back to I.A.M so we did not have to worry about the headache of trying to pick up the car. The Customer service was an A++. Very nice people. I will go to them with all future problems and will tell all my friends and co-workers about them! Pros: Fast service, customer pick-up, and great customer service!
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i enjoyed the experience though i didn't know that was possible with a car problem. they were nice and knew what they were talking about. i would send friends, co-workers, etc. Pros: ... More

i enjoyed the experience though i didn't know that was possible with a car problem. they were nice and knew what they were talking about. i would send friends, co-workers, etc. Pros: location Cons: my car
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Excellent staff; superior knowledge; timely and expert service. They were the only shop (out of 4) that I visited that was honest and up-front about the true nature of the problem with my... More

Excellent staff; superior knowledge; timely and expert service. They were the only shop (out of 4) that I visited that was honest and up-front about the true nature of the problem with my car. Pros: Shuttle Service Cons: n/a
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Import Auto is the sort of place to take your car when you have a complicated problem that no other shop wants to deal with, or your regular mechanic is stumped. They are very good at what they do,... More

Import Auto is the sort of place to take your car when you have a complicated problem that no other shop wants to deal with, or your regular mechanic is stumped. They are very good at what they do, but you will pay more here than just about anywhere in town except perhaps at a dealership. Still worth the money, though, if you've got nowhere else to turn. They offer shuttle service, too.
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