I scheduled over $200 worth of services as a B-day treat to myself; Facial, Massage, Mani & Pedi, and when I arrived, not only was I NOT greeted, (at 8am on a Saturday) but the receptionist had a... More

I scheduled over $200 worth of services as a B-day treat to myself; Facial, Massage, Mani & Pedi, and when I arrived, not only was I NOT greeted, (at 8am on a Saturday) but the receptionist had a very smug look on her face. So, I just assumed that maybe she'd had a rough night, dismissed her attiude and with a big grin on my face, I said Good Morning, My name is________and I have an 8:30 appointment for whatever package it was I'd scheduled. The receptionist handed me a clip board and said please fill this out. Well I took the clip board filled out the paperwork and had all intention to mention my treatment to the manager after my services...Well I sat there in the front of the salon for 2 hours with my jacket in my lap watching other clients come in get their jackets hung up (or at least offered to be hung up) recieve their services and go while I waited patiently with NOT ONE single update as to when my services would begin. Why did I sit there for 2 hrs you ask? Well I was asked to arrive 30min before my appointment so I got there at 8 for an 8:30 appt, and being that it was a busy Saturday morning I gave them the benefit of the doubt and got lost in a book I'd been reading. Well at 9:55 I approached the receptionist and again giving the benefit of the doubt I offered to reschedule, to which she replied "Okay" in the most chipper tone I'd heard her speak all morning.Not "Oh someone wil be right with you, or, "so and so is running behind" Nothing! So when the receptionist asked when would I like to come back, I replied "Never". Left and went to Mario Tricocci in Naperville, where I was served immediatly , WITHOUT an appointment and I enjoyed their atmosphere MUCH Better! NEVER EVER GO HERE!!! The other locations may treat people better but I'll never find out!
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Be weary of the Elegante Salon on Royal St. George. It used to be a good place, but it has changed recently for the worse. If you ask a stylist to cut or style differently than what she is doing,... More

Be weary of the Elegante Salon on Royal St. George. It used to be a good place, but it has changed recently for the worse. If you ask a stylist to cut or style differently than what she is doing, or if you have anything to say other than what the staff wants to hear, you will have problems. It feels like the staff, especially the owner, expects clients to be passive individuals who will go in, receive a service, smile, and leave. Also, there is a busybody atmosphere with some of the stylists. They will listen in on your conversations and talk to the owner based on the parts they overhear. I have never been treated as rudely as I was recently by the owner. There are other salons in the area which have a higher regard for customers.
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went for a massage, for relaxation and all I got was a very talkative skinny therapist who was anything but relaxing.

went for a massage, for relaxation and all I got was a very talkative skinny therapist who was anything but relaxing.
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This spa is much better than ones in other cities. It has exlusive massage parlors and a great atmosphere. It is truly a place where you can melt your worries away. It offers personal spas and... More

This spa is much better than ones in other cities. It has exlusive massage parlors and a great atmosphere. It is truly a place where you can melt your worries away. It offers personal spas and great neck massages; it really helps get the cramping out and relax you after a long week at work. The cost is reasonable and the service is top notch. You will not regret going there! PROS: service, price, atmosphere CONS: none in particular
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weather its a massage or getting your hair done this is the place freidnly staff and great products even gift certificates for the special someone they offer nail service and steam therapy they will... More

weather its a massage or getting your hair done this is the place freidnly staff and great products even gift certificates for the special someone they offer nail service and steam therapy they will relax you and make all the stress melt away i loved it when i went there even bought gift certificates so look at it for your self and get rid of that stress
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