Customer Service !!! HA HA HA!!! If i would have treated a customer the way i was served, I WOULD HAVE gotten FIRED!. (There were 2 witnesses with me that can confirm this complaint, should you need... More
Customer Service !!! HA HA HA!!! If i would have treated a customer the way i was served, I WOULD HAVE gotten FIRED!. (There were 2 witnesses with me that can confirm this complaint, should you need there testimony.) The 3 of us arrived at this store at 10:50 PM on Sat. evening. The Lobby was locked, so i went to the Drive up window and knocked. The young man that open the window was extremely Rude and obnoxious. He spoke to me as if was homeless person begging for food, before i ever said anything. He conversation was uncalled for and very inappropriate. After he was done barking at me, i told him my car was broke down and i would go to speaker and place my order. I stood at the order board for 25 min. before a car came and went around me. Another 10 min went by before a voice came across the speaker with the same Rude tone. He said i cannot serve you unless you are in a car. I informed him there was no reason to speak me that way, i just wanted to purchase some food. With the same rude tone i was told i will get my manager! I then stood there for 10 more min before the Assistant managers voice came across the speaker even RUDER than the young from before. I proceed to tell her i a firm voice what ever happen to costumer service??? The costumer is always right!!! That's what i was taught when i worked there. I then told her that i thought the attitudes and rudeness were uncalled for. Now she yelled over the speaker we will not serve you unless you are in a car. I told her that i had looked all around the Building and found no Posting that said i would be refused service if i was not in a car. With a very snotty reply i was told It's a Drive Threw and we will not help you until you get your car and Drive threw. So i told her then that i was going home and filing a complaint. I would like to bring to your attention the facts. 1. No Posting anywhere that is clearly Vi
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