When the Treatment Coordinator named Charlotte worked there, wow, was she nice! She always helped us to understand things and explained the financial side and we really liked her. Dr. Joe was also... More

When the Treatment Coordinator named Charlotte worked there, wow, was she nice! She always helped us to understand things and explained the financial side and we really liked her. Dr. Joe was also very nice and he too explained things to us as we went along. Then Stephanie came along and she is no more than a BIG FAT LIAR! All she wants is money! Don't even sit down with Dr. Mai, the owner, She is the worst dentist I have ever seen. Rough and mean as a devil! Too bad Charlotte left and if you are a patient there, you should leave too! This place is nolonger honest! This is a big rip off center now! All they want is your money!!!!
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Don't trust these people. They will come back and say you owe them more money for past procedures if you switch to another dentist or do not visit enough for them to rip you off on a regular basis.

Don't trust these people. They will come back and say you owe them more money for past procedures if you switch to another dentist or do not visit enough for them to rip you off on a regular basis.
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I would give 0 stars if I could because Dr. Mai is the meanest and roughest doctor I have ever seen. I had been going there for a while and had a good feeling about the place and the people working... More

I would give 0 stars if I could because Dr. Mai is the meanest and roughest doctor I have ever seen. I had been going there for a while and had a good feeling about the place and the people working there. Charlotte is the office person there and she rocks. So does Dr. Joe. They had me really believing that was a good store. But then here comes the owner and I mean look out people, she made it feel like she was ripping the teeth right out of my head. Charlotte tried to calm me down, but I was so mad. I have never seen anybody that was so rude to a person in her care. I told her I could feel it and she just kept right on going. For cleanings and fillings, it is okay. Like I said, Dr. Hoe and Charlotte are very kind but stay away from surgery and you will live.
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My whole family goes there because that lady named cherlete explains what we need in a way we can understand and we are learning from her asnd her doctor named joe. She is super sweet and is always... More

My whole family goes there because that lady named cherlete explains what we need in a way we can understand and we are learning from her asnd her doctor named joe. She is super sweet and is always so nice to us. Dr. joe is so nice also. She treats us with respect and nobody ever made us so welcome as she did. Ask for her and she will help you. And dr jo won't hurt you and she will offer you something to drink also.
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my whole family goes over there. The lady explains what we need to do to our teeth in a way we can understand. She is real nice and her doctor is real nice teo. her name is charlete and her... More

my whole family goes over there. The lady explains what we need to do to our teeth in a way we can understand. She is real nice and her doctor is real nice teo. her name is charlete and her doctors name is Jo. She tells us when to go in and she reminds us and offers us something to drink. The lady has been teaching me how to help out my family and we all like her. She just got braces for my daughter. So we are happy there.
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The treatment counselor was super nice and very helpful! Her name was Charlotte. There doctor was named Dr. Joe and he was also nice. They are the only two who speak english. She was helpful... More

The treatment counselor was super nice and very helpful! Her name was Charlotte. There doctor was named Dr. Joe and he was also nice. They are the only two who speak english. She was helpful too. I am scared of the dentist. She stayed with me when I got the shot and the doctor tryed to make me relax also. They were real nice. The only problem was nobody else there could speak english worth a damn. I will still go back there because the girl calls me to remind and is real nice.
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If you're affiliated with the military in any way, don't go here. They dropped me as a patient because I had to reschedule appointments due to military commitments such as state directed missions... More

If you're affiliated with the military in any way, don't go here. They dropped me as a patient because I had to reschedule appointments due to military commitments such as state directed missions for supporting the wildfires in California. If you try to call them to explain what happened, Charlotte will just hang up on you and call the police for being rude.
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Dr. Tiffany Mai is board certified specialist in dental implants and gum disease. they specialize in cosmetic dentistry, oral plastic surgery and orthodonotics...yes they do have invisalign. they... More

Dr. Tiffany Mai is board certified specialist in dental implants and gum disease. they specialize in cosmetic dentistry, oral plastic surgery and orthodonotics...yes they do have invisalign. they have 3 locations San Jose, Milpitas and Mountain view. Cost effective. Very knowledgable staff who is willing to help you get the insurance claims right (they accept most of the leading insurances)
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