I called their service department and the very same day they came out and repaired my Viking range.They also advised me not to replace an unnecessary part that a previous servicer told me to... More

I called their service department and the very same day they came out and repaired my Viking range.They also advised me not to replace an unnecessary part that a previous servicer told me to replace, witch saved me a huge amount of money. I highly recommend Meyer.Their service department is courteous,professional and polite!
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I wish I had read these other reviews before I bought all the appliances for my new kitchen from Meyer. My contractor was not excited about this idea, but I thought it seemed smart since their... More

I wish I had read these other reviews before I bought all the appliances for my new kitchen from Meyer. My contractor was not excited about this idea, but I thought it seemed smart since their service department would service all the appliances even though they were from different manufacturers. I had a problem with my trash compactor. Not only did they not fix the problem, but they dented the wood facing on it, swore it was not their fault, left the problem unsolved with the unit sticking out of the cabinets and lopsided and were unwilling to resolve the problem.
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Ok. Never have done this before. Actually a few firsts. Seriously, horrible horrible horrible service. The expensive thermador double oven, and bosch dishwasher and fancy fan etc, etc, didn't... More

Ok. Never have done this before. Actually a few firsts. Seriously, horrible horrible horrible service. The expensive thermador double oven, and bosch dishwasher and fancy fan etc, etc, didn't help one bit. We have this fany oven, and it has been broken more this past year then it has worked. The repair guy from Meyer was the most unfriendly and make you feel uncomfortable type of person that I have ever had as a service person. Not only did he not know how to repair it, and had to keep scheduling more and more appts to come back, he was so rude and offensive that we finally had to tell Meyer we didn't want to see him anymore. They gave us another place, (we of course had to do all the footwork - find our sales number, paperwork etc and scheudle) - and they actually fixed it. quickly. well, broken again. Meyer is unwilling to help, and they don't know who they referred us to. I really can't even explain the feeling I get when I have to call them, nasea and frustration and pure feeling of helplessness comes to mind. Shop elsewhere, save yourself while you still can.
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I've been buying from Meyers for several years. They have always given me good sales advice (I just go downstairs and deal with directly with the one person I've always dealt with). They have... More

I've been buying from Meyers for several years. They have always given me good sales advice (I just go downstairs and deal with directly with the one person I've always dealt with). They have never been cheap but I like dealing with local businesses. Recently they delivered another refrigerator to my small apt. complex. I paid $700 for the fridge and $100 for delivery and installation. I had to sign off before they left and that's when I discovered that the handles on the refrigerator were loose. They had fully intended on leaving me with a shoddy installation for $100! Eventually they got it right and left me with a fridge with tight handles but filthy from being in a warehouse for who knows how long. I sent a letter to Meyer explaining that for $100 I expected the service to be professional, complete and perfect. I also requested that they return $50 of the delivery and install fees since it was anything but professional, complete or perfect. Considering that I paid Borrman's Steel of East Palo Alto $30 for delivery of $600 worth of steel, Bruce Bauer Lumber of Mountain View nothing for delivery of two $500 loads of building materials and Barron Park Plumbing Supply of Mountain View nothing for delivery of $800 worth of fixtures you would think that Meyer would feel a little ashamed of their behavior. Nope, not even a phone call or note. And from their records they should know I'm a good customer. I'll never buy from them again. If all I am to them is a cash cow who pays for a product before the order is even placed why do I care to go back. With service like this I might as well go to a box store! That's too bad, I need a couple more appliances for my complex next month and they'll never make another sale from my recommendations the way they have in the past.
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When you want to see all the items you might consider for your remodel, Meyer is a great place to look. Weekends can be pretty busy at this store so either budget time to get waited on or come... More

When you want to see all the items you might consider for your remodel, Meyer is a great place to look. Weekends can be pretty busy at this store so either budget time to get waited on or come during the week.
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Usually I have a good experience with Meyer's but this time was really bad. One of the sales people yelled at me. I will never shop here again.

Usually I have a good experience with Meyer's but this time was really bad. One of the sales people yelled at me. I will never shop here again.
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