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You all do a unique and wonderful job! We have ordered from you before and we are never disappointed. We are faithful customers.
Thank you so much!
Kathryn
You all do a unique and wonderful job! We have ordered from you before and we are never disappointed. We are faithful customers.
Thank you so much!
Kathryn
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Thanks so much! I wasn't sure about using you, being on the other side of the planet. I went with my 10 year olds instinct and trusted you.
My husband was thrilled to receive his flowers at the... More
Thanks so much! I wasn't sure about using you, being on the other side of the planet. I went with my 10 year olds instinct and trusted you.
My husband was thrilled to receive his flowers at the hotel. It was his birthday, no-one knew over there, things weren't going smoothly at work and he found out he maybe staying for an extra "who knows how long". Not a happy person.
Thanks to you guys, we cheered him up a bit. The flowers were in his room when he got back after a long day. He smelt them before he saw them! I expected the "chocolates" requested would be a token box. My husband has taken a photo to show us what is in the Starbucks bag. I hope he saves some for us!
The flower 4 days later the arrangement still looks and smells great. More importantly, he is still smiling.
Thank you!!!
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I called to place an order the day BEFORE I need my selection delivered. I explained that they were being delivered to my wifes place of employment and that she only worked until 2PM. I asked that... More
I called to place an order the day BEFORE I need my selection delivered. I explained that they were being delivered to my wifes place of employment and that she only worked until 2PM. I asked that they be delivered as early as possible so that she may enjoy them while she was at work.
I still had not heard from her by 10:30 so I called the florist to see when they were to be delivered. I was told that they understood that she was only there till 2 and would have them there by 1PM. That was very disappointing as I had ordered and PAID for them the day before and they were going to hand them to her on her way out the door.
They were nice enough on the phone, but this level of service and commitment to meet my request was simply a let down. I AM VERY, VERY DISAPPOINTED. There is NO reason these were not put together and ready to be delivered first thing in the morning this was nothing short of taking my money an running. I feel cheated.
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My parents live in Mission Viejo, Ca. and I truly love to send them flowers from time to time. After being disappointed a couple of times with online phone 'florists' I was drawn to Monarch... More
My parents live in Mission Viejo, Ca. and I truly love to send them flowers from time to time. After being disappointed a couple of times with online phone 'florists' I was drawn to Monarch Florist's website. The designs were awesome, the prices were reasonable and the staff has always been very helpful and friendly. I really think one of the best things is that Monarch Florist is a full service shop and has an actual location in Mission Viejo. What a find in this high tech world of internet advertising!
Pros: Awesome, Professional, Friendly
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Their designs are incredible! I would highly recommend them. The customer service was excellent. and I loved that fact that they could email me a photo of the design. I would definitly use them... More
Their designs are incredible! I would highly recommend them. The customer service was excellent. and I loved that fact that they could email me a photo of the design. I would definitly use them again!
Pros: Beautiful, Excellent Service, Impressive
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