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Foxtrot Systems
Category:
Computers
3055 Old Highway 8
Minneapolis,
Minnesota
(612) 788-9233
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Micro Center
Category:
Computers
3710 Highway 100 S
Minneapolis,
Minnesota
(952) 285-4040
Horrible customer service for repairs
We will never return to this store for computer purchases or repairs. We took our computer in for...
More 3 years ago
We will never return to this store for computer purchases or repairs. We took our computer in for repair and they said they would diagnose the problem in 3-5 days and call us. It was almost three weeks before we had an answer as to what was wrong with the computer, and never once did they call us. We always had to call asking for information, left multiple unreturned messages, and rarely got to talk to anyone who knew anything. After being without a computer for three weeks and them estimating it would be another two weeks to order a new part and fix the problem, we decided to just buy another computer elsewhere. When we went to pick our computer up, it took them 20 minutes just to find the computer. I would not recommend this place to anyone because of the absolutely horrible customer service and incompetence we encountered.
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Great assistance - if you can find someone
The people working at Apple at very helpful. The problem is, there frequently aren't enough of...
More 2 years ago
The people working at Apple at very helpful. The problem is, there frequently aren't enough of them. They spend a lot of time with their customers, which is good if you're the one being helped, but bad if you're waiting. There are times I've gone in there just to buy a game, and have had a hard time finding someone to check me out.
However, when we went in to buy iPods, we were given very good service. We knew what we wanted, and they were kind enough to accept scant ID for my husband's educator ID. The discounts for students and teachers are very welcome!
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