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I would think twice before using this service again.
They will use your own cleaning products and vaccum.
She took my toothpast and took half my box of condoms.
I fired the staff after... More
I would think twice before using this service again.
They will use your own cleaning products and vaccum.
She took my toothpast and took half my box of condoms.
I fired the staff after 30minutes in my home and they refused to give me a refund. Instead sent me a nasty letter.
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I hired Distinctive Cleaning a few months ago to help me out as I am a really busy mom! We set up regular cleanings (bi-weekly) and they are just great!! I have had past companies come in and when... More
I hired Distinctive Cleaning a few months ago to help me out as I am a really busy mom! We set up regular cleanings (bi-weekly) and they are just great!! I have had past companies come in and when they would dust they would pick things up and not put them back where they went! That was a big pet peeve of mine! Distinctive Cleaning came in and was very professional and cleaned my place very good , spotless! They put things back where they went too! I am a very happy customer. If anyone is thinking of hiring a cleaning company then I would like to recommend Distinctive Cleaning!!!!!
Pros: House was cleaned and left how I asked!!! Perfect
Cons: none
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I used them for about a year on a biweekly basis. I tried another franchised company in hopes of saving money. Well Distinctive Cleaning may be a few extra dollars but in the end they know what they... More
I used them for about a year on a biweekly basis. I tried another franchised company in hopes of saving money. Well Distinctive Cleaning may be a few extra dollars but in the end they know what they are doing. If you have ever had the run around with other services you will know where I am coming from. I will not be trying a different service again to save a few dollars because Distinctive Cleaning shows up and does the job they say!
Pros: They are a good all around service
Cons: none
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We have had them for almost 2 years. The scheduler kinda does her own thing without our input. We hired Destinctive Cleaning because they said they could give us the same cleaner every week and be... More
We have had them for almost 2 years. The scheduler kinda does her own thing without our input. We hired Destinctive Cleaning because they said they could give us the same cleaner every week and be done at a specific scheduled time each week. They have not held that promise. Not to mention, ever call us when the cleaner will be late. We spend alot for this company and honestly they really treat us like a number. Not personable. They have not really cared about what we need. I am not even sure we ever had a lengthy conversation with the office at all. It appears to not be the office thing, customer service that is. If it was not for the cleaners in themselves we would have canceled them a along time ago.
Pros: They show up
Cons: the office does not talk to us about anything really
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If you hire them, make sure you get it in writing what you're agreeing to and also double check every single thing you want done, as the work was very spotty.
Pros: at the end of the day,... More
If you hire them, make sure you get it in writing what you're agreeing to and also double check every single thing you want done, as the work was very spotty.
Pros: at the end of the day, none
Cons: poor cleaning and worse customer service
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I was really happy with the service I received from this company. Good cleaners are hard to find, and good customer service is even harder to find these days. Distinctive Cleaning was able to meet... More
I was really happy with the service I received from this company. Good cleaners are hard to find, and good customer service is even harder to find these days. Distinctive Cleaning was able to meet both!! I will use this service again and would refer their services!
Pros: Nice staff and they do what they advertise
Cons: n/a
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Was called on a Friday for a Monday apointment reminder. I asked to change, and was told there would be a $35.00 fee as it was only 24 hours notice, as weekends didn't count. Of course, why call? ... More
Was called on a Friday for a Monday apointment reminder. I asked to change, and was told there would be a $35.00 fee as it was only 24 hours notice, as weekends didn't count. Of course, why call? They had direct access to the home without me. I did not change the appointment. Happened again the next month, and I wanted to wait, but again, they were inflexible. I told them to charge me the $35.00 (they did), and to cancel the service. I received a follow up voicemail that suggested 3 times that we should be able to solve the problem by being 'adult'. (very insulting). Anyway, I have replaced them and am very happy.
Pros: Good at beginning
Cons: Quality worse as time goes on - Very unflexible scheduling
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I have used Distinctive Cleaning on a regular basis for cleaning my home for the past 2 years. I have been happy with the cleanings, and the office is easy to work. I would say it has been a good... More
I have used Distinctive Cleaning on a regular basis for cleaning my home for the past 2 years. I have been happy with the cleanings, and the office is easy to work. I would say it has been a good service and worth it to our household to have them in on a regular basis!
Pros: good cleanings
Cons: none
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I had them in for a move-in cleaning of my new home in Plymouth. The previous home owners were not the best housekeepers and thats being nice! I had them come in and do a move-in cleaning, clean the... More
I had them in for a move-in cleaning of my new home in Plymouth. The previous home owners were not the best housekeepers and thats being nice! I had them come in and do a move-in cleaning, clean the carpets, and the windows. I would have spent 3 days doing this myself. I was so impressed. they came is around 9:30 and had everything done by 3p.m. that day. My only complaint was they couldn't move the oven away from the wall to clean behind. They said they can't move heavy items and risk scratching floors and snapping a gas line. I guess thats understandable but someday I will have to get around to doing that myself. I am really glad I found them because I had a very small window to move in and they were able to meet my time line. They did good work and all I had to worry about was moving and unpacking ,not cleaning up after the previous homeowners.
Pros: Maid service, carpet cleaning and window cleaning all at once with one company
Cons: couldn't move oven away from wall to clean behind
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I use Distinctive Cleaning on a twice a month basis and I really like the staff I deal with there! I don't know why I didn't do this years ago! I love having my house cleaned every other week. I... More
I use Distinctive Cleaning on a twice a month basis and I really like the staff I deal with there! I don't know why I didn't do this years ago! I love having my house cleaned every other week. I never have to clean anymore, its great!!!! I would recommend Distinctive Cleaning to a friend or family memeber, I have been a very satisfied customer!!!!!
Pros: Nice Staff
Cons: none
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